Zoom

Zoom is a video and audio web conferencing tool with easy collaboration, chat, screen sharing and more across mobile devices, desktops, and telephones.

Launch Zoom Web Portal

Announcements

August 20, 2024

Zoom License Refresh  - All  Students & East Campus faculty/staff will need to sign into Zoom to refresh your license.   West Campus Faculty/Staff are automatically refreshed.

Prevent and Manage Disruptions in Your Zoom Sessions

Just like in person classes or meetings, Zoom session have their own disruptions.

Familiarize yourself with these Zoom settings in particular to help prevent and manage disruptions:

Allow Only Stony Brook Users - recommended for all courses

Manage who can Screen Share

Manage Who Can Unmute

Manage Participant Chat

Mute, Stop Video (webcam), Temporarily remove, disruptive participants

Lock Meeting/Enable Waiting Room (so no one else can join)

Turn off Annotation

Get Started

Sign into the Zoom web portal and download, install, and sign into the Zoom App to start.

Install Zoom
  1. Check if your device already has the Zoom App
  2. If not, download and install it
  3. Sign into the Zoom App with SSO (NetID)
Learn more about the Zoom App
Start a Zoom Meeting
  1. The first time you use your Stony Brook Zoom account, go to stonybrook.zoom.us in a browser
  2. Click Sign in, and sign in with SSO (NetID)
  3. In the top right, click Host a Meeting and select from the drop down to start a Zoom now
Learn more about Getting Started with Zoom
Audio, Video, & Sharing

Use your device's microphone/headset or a phone or audio

Use your webcam for video (or turn video off)

Share your screen, a whiteboard, or even share content from your iPhone

Learn how to set up your audio, video, and sharing in Zoom.
Accessibility & Synchronous Meetings in Zoom
Meetings up to 1,000

Zoom Meetings* allows for up to 1,000 people at a time for

  • Collaborative meetings where anyone can speak, use video, share their screen
  • Host/co-host presentations for participants that can listen and watch only

*We do not have Zoom Webinars

Learn more about Meetings*

Get Help

Contact Zoom Support
For general Zoom questions, contact Zoom support
  1. Sign into Zoom at stonybrook.zoom.us
  2. Click the Zoom Support icon in the bottom right corner
  3. Select from the options to get help
Get Training
For Zoom's Learning Center

Check out opportunities to learn more about Zoom directly from Zoom.

Zoom Learning Center
Get help with SBU-Specific Zoom Questions

Frequently Asked Questions

How can I add my pronouns in Zoom Meetings?
How do I copy Zoom Cloud Recordings to Echo360?
How do I create Zoom Meetings that allow external (non-SBU) participants?
How do I delete Chrome browser cookies?
How do I join my class on Zoom?
How do I prevent and manage disruptions in Zoom Sessions?
How do I update Zoom?
I only want Stony Brook Authenticated Users in My Zoom Meetings. How can I customize the Waiting Room to instruct attendees to sign into the Zoom App?

Alternative Hosts

I can't add an @stonybrook.edu email address an alternative host. Why?
Who can make someone a co-host or host in a meeting and how do they do it? Can an alternative host make someone a co-host?

Closed Captioning and Subtitles

How can I provide Closed Captioning to my Participants during a Zoom meeting?

Inviting Guests

How do I invite guests (external to Stony Brook) to Zoom Meetings?
Instructions for Guests to Enter Secure Zoom Meetings

Joining Zoom Meetings

I can't join Zoom from Zoom on my device. How can I join from a browser instead?
I have a Zoom meeting link (URL) and need to join that meeting in the Zoom App. How do I do that?

Large Events

What settings should I consider for large meetings?

Leaving Stony Brook?

How do I transfer ownership of a Zoom meeting before I depart the University?

Third Party Tools

How do I add a Zoom link in my Brightspace Course?

Troubleshooting Browser Based Applications

How do I clear my browser cache?
Why can't I get into Zoom using Firefox?
Why is the page not loading properly?

Calendar Meetings

Can I create a meeting with Zoom from Outlook?
How can I schedule a Zoom meeting someone else is host of (from my Google Calendar or other scheduling tools)?
How do I log into the Zoom for Google Workspace Addon in Google Calendar?
How do I schedule meetings from the Zoom Client (Desktop Application)
How do I sign into (and authorize) and use the Zoom Add-on to add Zoom Meetings to Google Calendar Events?
The Google Zoom Add-on is not working as expected? What can I do? How do I sign out and back into it and reauthorize it?

Getting Started with Zoom

How do I access my Personal Meeting Room in Zoom?
How do I add others as an alternative host to Zoom Meetings?
How do I create a Zoom Meeting in a browser?
How do I find, set, or change the password for Zoom cloud recordings?
How do I install and sign into Zoom so I can get into every Stony Brook Zoom Meeting?
How do I join multiple Zoom meetings simultaneously?
How do I sign into my Stony Brook Zoom account for the first time? OR How do I sign in again to fix possible issues with my Zoom account?
How do I use Zoom in the Windows or Mac Client?
How do I use Zoom on a Android or iOS mobile device?
How do I use the Zoom Add-on for Google in Calendar/Gmail?

Live Streaming in Zoom Meetings

How do I turn off Live Chat and Comments in YouTube?
How to Livestream an Event in YouTube or Facebook from Zoom

Meetings with Colleagues

How can I allow my participants to share their screen in Zoom?

Zoom Breakout Rooms

For participating in Zoom breakout rooms, how do Zoom tools like chat and screen share work?
How do I set up Pre Assigned Breakout rooms so that all students are automatically put into breakout rooms?
Where is the option to join a breakout room?
Why is the option for Breakout Rooms grayed out on a recurring event?

Zoom Recording

How do I Edit Zoom Recordings Outside of Zoom?
How do I download my Zoom Cloud Recordings?
How do I find my Zoom Recordings?
How do I record a Zoom Session?
How do I recover deleted Zoom Cloud recordings from the trash?
How do I share a recording of a Zoom Meeting?
How do I upload Zoom recordings to YouTube?
How long are Zoom cloud recordings retained? Are they deleted? Can I keep them forever?
Why can't I sign in to access Zoom cloud recording shared with me?
Why do I have Zoom Recordings that I didn't start?

Zoom Tools

How do I create a Panelist View in Zoom Meetings (to look like Zoom Webinars)?
How do I create a Survey, Poll, or Quiz in Zoom?
How do I enable a waiting room so meeting participants can only join once admitted by a host?
How do I find reports on Zoom Session Attendance, Polling, Registration?
How do I save the Chat from a Zoom session?
How do I share a Whiteboard in Zoom?
How do I share my screen in Zoom?
Participants can't copy content out of chat in Zooms I host. Why?
What tools can I use in Zoom?
What's different between desktop Zoom and Zoom mobile apps?

Troubleshooting

How do I sign out/back in to the Zoom app?
I can't use all the features in Zoom and am an Affiliate (not student, faculty, or staff). Why?
I got an error that I was signed into too many devices with Zoom-Why and how do I resolve that?
I'm in a Zoom Meeting I'm host of and external users cannot get into the meeting. How can I check my settings to make sure I disabled "only authenticated users can join"?
My Zoom for Google Add-on doesn't show my first.last email address but a really long complicated one. OR Zoom in the LMS isn't working. Why and how can I fix this?
Something is wrong with my Zoom account. What should I do? [Ensuring you're signed in correctly in the Zoom Web Portal, Zoom App and Zoom Add-on]
Troubleshooting tips (Signing In, Microphone, Blackboard, Error Codes, General Issues)
What do I do if I get Zoom error 5003?

For More Information Contact

Customer Engagement and Support
Customer Engagement and Support Help Portal

Additional Information

Files & Links
Learn Zoom