Zoom Announcements
- December 19, 2022
Refresh your Zoom account by signing out and back into the Zoom app.
If you notice anything strange about the way Zoom works (missing features, can't access meeting), sign out and back into Zoom. If you can't add someone as an alternative host, that person needs to sign out/back into Zoom.
- December 19, 2022
New Features in Zoom: Our Zoom accounts now have access to Whiteboards (in-meeting and out-of-meeting)
- October 17, 2022
Update to Registration page: This update aims to improve security by reducing the chance of unwanted participants. By default registrants will receive the join link in the email they used to register unless they register 5 minutes before the start time or if the meeting is already in progress. Learn more: https://it.stonybrook.edu/news/articles/zoom-registration-page-security-update
- November 22, 2021
Update to the Google Zoom Add-on
Those who schedule Zoom meetings for others in the Google Zoom Add-on will need to follow the prompts provided by Zoom to reauthorize/enable the app by signing out and back into the Zoom Add-on as described here or see this video for more on this update: https://youtu.be/l-0AIz1oDsA.
If reauthorizing/enabling the Zoom for GSuite addon does not work, try clearing your cache.
- June 01, 2021
Starting June 1st, 2021, Zoom cloud* recordings older than 180 days will automatically be deleted and sent to the Zoom Cloud trash. This action will be on a rolling basis, and recordings will be removed after they pass the 180 day mark. Learn more.
To Keep Your Recordings
- Deleted Zoom Cloud recordings can be recovered for 30 days.
- Find your Zoom Cloud Recordings and download them. Then, upload them to Google Drive or OneDrive
• How to video: Downloading from Zoom and uploading to Google Drive - Faculty can set up their Zoom Cloud recordings to go automatically to Echo360.
*Zoom recordings saved locally to your computer are not affected by this policy.
About Zoom
Zoom is a web conferencing program and so much more. See how Zoom is used for Teaching, Learning, and Meeting.
Use Zoom to present your classes synchronously online. Students can join live from a computer or mobile device and use their device's speaker/microphone or a phone to listen and/or ask questions. Faculty can also record classes to share for asynchronous access.
Students can join classes presented with Zoom on a computer or mobile device with internet access. Listen to audio with your speaker/headphones or your phone.
Faculty, Staff, and Students can use Zoom to hold meetings with attendees in different locations. Attendees can join from a computer or mobile device, use a microphone/headset or phone for audio, take turns sharing screens, and even collaborate on a virtual whiteboard.
Faculty, Staff, and Students can record meetings to their computers; Faculty and Staff can also record to the cloud.
Prevent and Manage Disruptions in Your Zoom Sessions
Just like in person classes or meetings, Zoom session have their own disruptions. Familiarize yourself with these Zoom settings in particular to help prevent and manage disruptions:
Allow Only Stony Brook Users - recommended for all courses
Mute, Stop Video (webcam), Temporarily remove, disruptive participants
Get Started with Zoom
Start a Zoom Meeting
- The first time you use your Stony Brook Zoom account, go to stonybrook.zoom.us in a browser
- Click Sign in, and sign in with your NetID and NetID Password
- In the top right, click Host a Meeting and select from the drop down to start a Zoom now
Audio, Video, & Sharing
Use your device's microphone/headset or a phone or audio
Use your webcam for video (or turn video off)
Share your screen, a whiteboard, or even share content from your iPhone
Learn how to set up your audio, video, and sharing in Zoom.
Accessibility & Synchronous Meetings in Zoom
Meetings up to 1,000
Zoom Meetings allows for up to 1,000 people at a time for
- Collaborative meetings where anyone can speak, use video, share their screen
- Host/co-host presentations for participants that can listen and watch only
*We do not have Zoom Webinars
Get Help
Contact Zoom Support
For general Zoom questions, contact Zoom support
- Sign into Zoom at stonybrook.zoom.us
- Click Help in the bottom right corner (it might take a moment for the Help button to appear)
- Enter a question. Then click on a relevant option or click Live chat or Leave us a message
Create a Service Ticket
For SBU-specific Zoom questions
Create a service ticket for questions on using Zoom with Blackboard or signing in.
Customer Engagement and Support Help Portal
Additional Information
Files & Links
Getting Help
The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.
Submit A Quick Ticket