Zoom is a video and audio conferencing tool with easy collaboration, chat, screen sharing and more across mobile devices, desktops, and telephones.
**Get the Zoom App and log in via SSO (use your NetID and NetID Password)**
 Be sure to check for and apply updates on your Zoom app on your computer regularly.

Starting June 1st, 2021, Zoom cloud recordings older than 180 days will automatically be deleted and sent to the Zoom Cloud trash. Deleted Zoom Cloud recordings can be recovered for 30 days and shared through Google Drive or OneDrive. Learn more.


Zoom Announcements

June 01, 2021

Starting June 1st, 2021, Zoom cloud* recordings older than 180 days will automatically be deleted and sent to the Zoom Cloud trash. This action will be on a rolling basis, and recordings will be removed after they pass the 180 day mark. Learn more.

To Keep Your Recordings

*Zoom recordings saved locally to your computer are not affected by this policy.

January 05, 2021

Effective 1/5/2021: Refresh your Zoom account by signing out and back into the Zoom app.

If you notice anything strange about the way Zoom works (missing features, can't access meeting), sign out and back into Zoom. If you can't add someone as an alternative host, that person needs to sign out/back into Zoom.

September 14, 2020

Effective  September 14th, it will be required that you sign in using SSO with your NetID/NetID password for Zoom classes. Learn how to Install and sign into the Zoom app.

When creating new meetings as host, if you want external guests to attend, leave the "Only authenticated users can join" setting unchecked: Learn how.

About Zoom

Zoom is a web conferencing program and so much more. See how Zoom is used for Teaching, Learning, and Meeting.

Use Zoom to present your classes synchronously online. Students can join live from a computer or mobile device and use their device's speaker/microphone or a phone to listen and/or ask questions. Faculty can also record classes to share for asynchronous access.

Learn more about Zoom for Teaching

Students can join classes presented with Zoom on a computer or mobile device with internet access. Listen to audio with your speaker/headphones or your phone. 

Learn more about Zoom for Learning

Faculty, Staff, and Students can use Zoom to hold meetings with attendees in different locations. Attendees can join from a computer or mobile device, use a microphone/headset or phone for audio, take turns sharing screens, and even collaborate on a virtual whiteboard.

Faculty, Staff, and Students can record meetings to their computers; Faculty and Staff can also record to the cloud.

Learn more about Getting Started with Zoom

Prevent and Manage Disruptions in Your Zoom Sessions

Just like in person classes or meetings, Zoom session have their own disruptions. Familiarize yourself with these Zoom settings in particular to help prevent and manage disruptions:

Allow Only Stony Brook Users - recommended for all courses

Manage who can Screen Share

Manage Who Can Unmute

Manage Participant Chat

Mute, Stop Video (webcam), Temporarily remove, disruptive participants

Lock Meeting/Enable Waiting Room (so no one else can join)

Turn off Annotation

Get Started with Zoom

Start a Zoom Meeting

  1. The first time you use your Stony Brook Zoom account, go to stonybrook.zoom.us in a browser
  2. Click Sign in, and sign in with your NetID and NetID Password
  3. In the top right, click Host a Meeting and select from the drop down to start a Zoom now

Audio, Video, & Sharing

Use your device's microphone/headset or a phone or audio

Use your webcam for video (or turn video off)

Share your screen, a whiteboard, or even share content from your iPhone

Learn how to set up your audio, video, and sharing in Zoom.

Accessibility & Synchronous Meetings in Zoom


Meetings up to 1,000

Zoom Meetings allows for up to 1,000 people at a time for

  • Collaborative meetings where anyone can speak, use video, share their screen
  • Host/co-host presentations for participants that can listen and watch only

Learn more about Meetings*

*We do not have Zoom Webinars

Get Help

Contact Zoom Support

For general Zoom questions, contact Zoom support

  1. Sign into Zoom at stonybrook.zoom.us
  2. Click Help in the bottom right corner (it might take a moment for the Help button to appear)
  3. Enter a question. Then click on a relevant option or click Live chat or Leave us a message

Create a Service Ticket

For SBU-specific Zoom questions

Create a service ticket for questions on using Zoom with Blackboard or signing in.
Customer Engagement and Support Help Portal


Provide feedback on this new Stony Brook Zoom service

Additional Information

Getting Help

The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Quick Ticket

Please Contact

Customer Engagement and Support