Signing into the Stony Brook Zoom Web Portal to Set up Your Account or Signing into it Again to Fix Issues

Even if you've used Zoom before, the first time you use your Stony Brook Zoom Account, start by signing in at and sign in with SSO (NetID and NetID Password). Signing in to the web portal can also resolve issues.

This KB Article References: Zoom
This Information is Intended for: Instructors, Staff, Students
Created: 03/14/2020 Last Updated: 04/17/2024
  1. Open Chrome (or another browser like Firefox or Safari)
  2. Open an incognito (private) browser window using the keyboard shortcut ctrl + shift + N on Windows or command + shift + N on Mac (Using an incognito browser will ensure that you will not be automatically logged in with a saved username and password)
  3. In that incognito browser window, go to
  4. Click Sign in and sign in with your NetID and NetID Password
  5. If you had an existing Zoom account and are prompted to link or transfer from your account, follow the prompts to do so and look for a confirmation email.
  6. Your Zoom Account displays

Next, download, install, and sign into the Zoom Application to your device to be able to use all Zoom features.


  • If you are having issues - you can't host your own meetings, people say you're signed in as a guest, you can't access meetings requiring authentication - with your Stony Brook Zoom Account, follow the above instructions in an incognito or private browser window to setup your account correctly. Also, log into your account in the Web portal, Zoom App, and Google Calendar.
  • If you paid for your own Zoom Pro account with your email address, to add your account to Stony Brook's Zoom, submit a request to Zoom indicating you want to have your personal account integrated with your employer's account and provide our domain, "" It may take a few days before Zoom works with you to resolve this.

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