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  1. Software Updates Supported Computers Dedicated Support For more information ... Computer Setup Virus/Malware Removal Software Installation/Repair Warranty ... Only, Best Effort Software Repair Delayed Service Time Recommendations ...
  2. DoIT Training and Development aims to promote and support employee development by providing high-quality training programs designed to support the university's goals.

  3. WolfieNet-Secure is Stony Brook University's recommended wireless network on West Campus, Southampton, Manhattan, and parts of East Campus. It is available to all faculty, students, and staff. New locations continue to be added as wireless technology and equipment continues to be upgraded and enhanced in order to handle the growing number of devices seeking to connect to the network. For visitors to the University, WolfieNet-Guest is the recommended network to use.

  4. NetID.  The RD Gateway can be accessed from any Internet connected client.  ...
  5. Take richer notes:  OneNote is a flexible application for information gathering and multiple user collaboration for course notes and meeting minutes.  It captures notes that are typed from a keyboard or handwritten from a stylus, screenshots, and audio recordings. You can invite others to view or collaborate on your notes.   

  6. Degree Works is an easy-to use degree audit tool for undergraduate students and their advisors. 

  7. close and reopen the browser: Chrome, Firefox, Internet Explorer Open Chrome, Firefox, or Internet Explorer and press the following on your ... Now. In Internet Explorer , check off Temporary Internet Files ...
  8. Two-Step Login is used to protect your account, even if your password is stolen. 

     

  9. Stony Brook has enabled Eduroam, the secure, world-wide roaming access service developed for the international research and education community. 

  10. be found on the card attached to laptop. LAPTOP HARDWARE/SOFTWARE Students have administrative privileges and may install any software needed ... to the hardware. LAPTOP SOFTWARE LIST 7-Zip Adobe Acrobat Reader DC Adobe Acrobat ...
  11. SOLAR is Stony Brook University's enterprise-wide, self-service system which provides faculty, staff, and students with online access to manage personal information. Students use SOLAR to register for classes, print schedules, view and pay bills, update personal contact information, view transcripts, and submit student employment timesheets. Employees use SOLAR to update personal contact information, view vacation/sick accruals, print class rosters, submit grades, and much more.

     

  12. through Amazon's Automatic Speech Recognition software ...
  13. Network Services provides the cabling infrastructure for the University which serves all voice, data, and television needs. This includes indoor station cabling (jacks) and outdoor, underground feeds.

    All requests for cabling services can be requested by clicking here: Cabling and Jack Requests

  14. Google Mail is the preferred email system at Stony Brook University for faculty, staff, and students on West Campus, Southampton, Manhattan, and select departments within the Health Sciences Center.

    Members of Stony Brook Medicine, including Stony Brook Hospital and the School of Dental Medicine, will continue to use Microsoft Exchange for email due to HIPAA compliance requirements.

  15. Stony Brook University is a member of the SUNY Center for Professional Development (CPD). As an active member Stony Brook receives a number of professional development "points" that may be used by SB employees to pay for the cost of registration to SUNY CPD-sponsored academic program events.

  16. In an effort to maintain efficiency and reliability amongst computing equipment on the Stony Brook University Campus, the Division of Information Technology's Customer Engagement and Support department has instituted Hardware Support Standards.

  17. For the fastest response, log in to the Service Portal with your NetID and password to report issues or make requests for IT services.
    The DoIT Service Desk will be prioritizing answering help tickets submitted through the Service Portal.

     

  18. software installation issues, or quick hardware diagnostics. Those ...
  19. The Solstice software is currently designed around Intel-based processors which ...
  20. and a large number of programs or internet browser tabs at once. SSD/Hard Drive ...

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