Institutional Hardware Support Standards

In an effort to maintain efficiency and reliability amongst computing equipment on the Stony Brook University Campus, the Division of Information Technology's Customer Engagement and Support department has instituted Hardware Support Standards.

Institutional Hardware Support Standards

Purchase Recommendations

To ensure you are purchasing supported hardware please review our hardware purchase recommendations. 

 

Unsupported Devices

For University devices that are no longer supported as per DoIT's published standards, a one time best effort fix will be attempted as an extended courtesy.

For information on receiving support on University owned computers please check out our Faculty/Staff University owned computer services. 

Standards

Please choose your device below to determine if your device is supported. For assistance with your device please contact Customer Engagement and Support at (631) 632-9800 or your departmental support technician. 

Dell Desktop Support

Last Updated: 11/16/2021

  • Models listed in black are supported until the Retired date.
  • Models listed in red (and those released prior to the earliest date listed) are no longer supported.
Model  Specifications  Introduced  Retired
Optiplex 7090 Intel Core i5, 16Gb RAM 1/2021 1/2025
Optiplex 7080 Intel Core i5, 16Gb RAM 5/2020 5/2024
Optiplex 7070 Intel Core i5, 16Gb RAM 9/2019 9/2023
Optiplex 7060 Intel Core i5, 8Gb RAM 4/2018 4/2022
Optiplex 7050 Intel Core i5, 8Gb RAM 1/2017 1/2021
Optiplex 7040 Intel Core i5, 8Gb RAM 1/2016 1/2020
Optiplex 9020 Intel Core i5, 4Gb RAM 1/2014 1/2018

 

Dell Laptop Support

Last Updated: 11/16/2021

  • Models listed in black are supported until the Retired date.
  • Models listed in red (and those released prior to the earliest date listed) are no longer supported.
Model Specifications Introduced Retired
Latitude 7420 Intel Core i5, 16Gb RAM 5/2021 5/2025
Latitude 7320 Intel Core i5, 16Gb RAM 4/2021 4/2025
Latitude 5520 Intel Core i5, 16Gb RAM 1/2021 1/2025
Latitude 7410 Intel Core i5, 16Gb RAM 7/2020 7/2024
Latitude 7310 Intel Core i5, 16Gb RAM 7/2020 7/2024
Latitude 5510 Intel Core i5, 16Gb RAM 7/2020 7/2024
Latitude 7300 Intel Core i5, 8Gb RAM 9/2019 9/2023
Latitude 5501 Intel Core i5, 8Gb RAM 9/2019 9/2023
Latitude 5500 Intel Core i5, 8Gb RAM 9/2019 9/2023
Latitude 7400 Intel Core i5, 8Gb RAM 6/2019 6/2023
Latitude 5591 Intel Core i5, 8Gb RAM 4/2018 4/2022
Latitude 7490 Intel Core i5, 8Gb RAM 4/2018 4/2022
Latitude 7390 Intel Core i5, 8Gb RAM 4/2018 4/2022
Latitude E7380 Intel Core i5, 8Gb RAM 10/2017 10/2021
Latitude E5580 Intel Core i5, 8Gb RAM 9/2017 9/2021
Latitude E7480 Intel Core i5, 8Gb RAM 4/2017 4/2021
Latitude E7470 Intel Core i5, 8Gb RAM 4/2016 4/2020
Latitude E7370 Intel Core i5, 8Gb RAM 4/2016 4/2020
Latitude E5570 Intel Core i5, 8Gb RAM 2/2016 2/2020
Latitude E7450 Intel Core i5, 4Gb RAM 4/2015 4/2019
Latitude E5550 Intel Core i5, 4Gb RAM 12/2014 12/2018
Latitude E5450 Intel Core i5, 4Gb RAM 11/2014 11/2018

Apple Desktop Support

Last Updated: 11/16/2021

  • Models listed in black are supported until the Retired date.
  • Models listed in red (and those released prior to the earliest date listed) are no longer supported.
Model Specifications Introduced Retired
Mac Mini (Late 2018) 8th-Gen Intel Core i5, 8Gb RAM 10/2018 10/2022
iMac Pro (Late 2017) Intel Xeon, 32GB RAM 12/2017 12/2021
iMac Retina (Mid 2017) 8th-Gen Intel Core i5, 8Gb RAM 6/2017 6/2021
iMac Retina (Late 2015) 6th-Gen Intel Core i5, 8Gb RAM 10/2015 10/2019
iMac (Late 2015) 5th-Gen Intel Core i5, 8Gb RAM 10/2015 10/2019
iMac w/Retina (Mid 2015) 4th-Gen Intel Core i5, 8Gb RAM 5/2015 5/2019
iMac w/Retina (Late 2014) 4th-Gen Intel Core i5, 8Gb RAM 10/2014 10/2018
Mac Mini (Late 2014) 4th-Gen Intel Core i5, 8Gb RAM 10/2014 10/2018
iMac (Mid 2014) 4th-Gen Intel Core i5, 8Gb RAM 6/2014 6/2018
iMac (Late 2013) 3rd-Gen Intel Core i5, 8Gb RAM 9/2013 9/2017
iMac (Late 2012) 3rd-Gen Intel Core i5, 8Gb RAM 10/2012 10/2016
Mac Mini (Late 2012) Intel Core i5, 4Gb RAM 10/2012 10/2016
Mac Mini (Mid 2011) Intel Core i5, 4Gb RAM 7/2011 7/2015
iMac (Mid 2011) Intel Core i5, 4Gb RAM 5/2011 5/2015

Apple Laptop Support

Last Updated: 11/16/2021

  • Models listed in black are supported until the Retired date.
  • Models listed in red (and those released prior to the earliest date listed) are no longer supported.
Model Specifications Introduced Retired
MacBook Air (Late 2018) 8th Gen, Intel Core i5, 8Gb RAM 10/2018 10/2022
MacBook Pro (Mid 2018) 8th Gen, Intel Core i5, 8Gb RAM 7/2018 7/2022
MacBook Air (Mid 2017) 5th Gen, Intel Core i5, 8Gb RAM 6/2017 6/2021
MacBook Pro (Mid 2017) 7th-Gen Intel Core i5, 8Gb RAM 6/2017 6/2021
Macbook Pro w/Retina display (Mid 2015) 4th-Gen Intel Core i7, 8Gb RAM 5/2015 5/2019
Macbook Pro (Early 2015) 5th-Gen Intel Core i5, 8Gb RAM 3/2015 3/2019
Macbook Air (Early 2015) 5th-Gen Intel Core i5, 4Gb RAM 3/2015 3/2019
Macbook Pro (Mid 2014) 4th-Gen Intel Core i5, 8Gb RAM 7/2014 7/2018
Macbook Air (Early 2014) 4th-Gen Intel Core i5, 4Gb RAM 4/2014 4/2018
Macbook Pro (Late 2013) 4th-Gen Intel Core i5, 4Gb RAM 10/2013 10/2017
Macbook Air (Mid 2013) 4th-Gen Intel Core i5, 4Gb RAM 6/2013 6/2017
Macbook Pro (Early 2013) 3rd-Gen Intel Core i5, 4Gb RAM 2/2013 2/2017

Other Device Support

Mobile Devices

Printers

Scanners

Stony Brook Medicine Recommendations

Stony Brook Medicine has its own set of recommendations and supported systems when it comes to purchasing desktop and laptop computers, printers, scanners, and mobile devices.

View Stony Brook Medicine's Recommendations and Supported Systems

 

Need Software Recommendations?

In an effort to maintain efficiency and reliability of computer equipment at Stony Brook University, DoIT's Customer Engagement and Support department has instituted software support standards.

Stony Brook University Software Recommendations

Additional Information


Please Contact


Customer Engagement and Support