Institutional Hardware Support Standards

In an effort to maintain efficiency and reliability amongst computing equipment on the Stony Brook University Campus, the Division of Information Technology's Customer Engagement and Support department has instituted Hardware Support Standards.

Institutional Hardware Support Standards

Purchase Recommendations

To ensure you are purchasing supported hardware please review our hardware purchase recommendations. 


Unsupported Devices

For University devices that are no longer supported as per DoIT's published standards, a one time best effort fix will be attempted as an extended courtesy. The device will then be tagged with a sticker indicating additional support for this device will not be offered.

For information on receiving support on University owned computers please check out our Faculty/Staff University owned computer services. 


Please choose your device below to determine if your device is supported. For assistance with your device please contact Customer Engagement and Support at (631) 632-9800 or your departmental support technician. 

West Campus Supported Hardware

Stony Brook Medicine Recommendations

Stony Brook Medicine has its own set of recommendations and supported systems when it comes to purchasing desktop and laptop computers, printers, scanners, and mobile devices.

View Stony Brook Medicine's Recommendations and Supported Systems


Need Software Recommendations?

In an effort to maintain efficiency and reliability of computer equipment at Stony Brook University, DoIT's Customer Engagement and Support department has instituted software support standards.

Stony Brook University Software Recommendations

Additional Information

Getting Help

The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Quick Ticket

Please Contact

Customer Engagement and Support