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  1. Android and iOS mobile devices have Zoom apps (see a comparison of desktop ... in, and sign in with your NetID and NetID Password* Now you can use your Stony Brook Zoom account on your Android or iOS device: Learn more about ...
  2. WolfieNet-Guest is  to be used by visitors of the University's West Campus to attend conferences, seminars, workshops, etc.

  3. device, these numbers can be used to help recover your device. Learn how ... Faculty, Staff, Students To help keep your mobile devices ... is automatically enabled, but for Android devices, you must  enable encryption. Apps ...
  4. registered successfully but your device is still not connected... Turn off wifi for 5 minutes and then turn it back on. If you are trying to register your device ... WolfieNet IoT Students If you are getting the message "You are ...
  5. Read, edit, and create Microsoft Office files from your mobile device.

  6. If you get a certificate error or connection is not private error message when trying to access a campus service like Blackboard, your device's operating system and/or browser is out of date. You need to upgrade your operating system (OS) and/or web browser.

  7. VPN

    Stony Brook's virtual private network (VPN) allows access to certain Stony Brook applications, resources, and services from off-campus.   
    NOTE:  The VPN requires a Stony Brook email address and Duo 2-Step login prior to downloading and installing the VPN.  

  8. Starting July 15th, 2020, the Google Hangouts app will not work on mobile devices anymore. Android and iOS users an use the Google Chat app for chat. iOS and Android users can use built-in messaging apps for text messaging.

  9. a reasonable effort to secure and protect devices that have access to University ... used for securing a laptop. Install only the minimum number ... and enabling a Passcode will enable this functionality. Most Android devices ...
  10. This is a general help guide for all classrooms with this style touch panel. While the steps and location of buttons are the same regardless of which style room you are in, there may be slight discrepancies in font, color, options and icons, dependent on the slight differences in hardware.

    For specific details about your classroom, please refer to the Installed Classroom Equipment Guide or contact Classroom Technology & Support Solutions.

  11. Each campus residence is equipped with a wired network connection. In addition, there are several locations on campus where public jacks are available for use.

  12. Having an issue with one of our services? Looking for documentation? Interested in training? DoIT has a number of resources available for our different services to help you better use them to meet your needs. 

  13. to enroll devices.  New Duo Security users will receive an email explaining ... to the VPN  and  you have enrolled devices into Duo Security, you ... login, check your  default  device that is registered with DUO Security to  ...
  14. and allow you to connect. II. Enable IMAP Log into your Gmail account at http://www.stonybrook.edu/mycloud using your NetID and NetID Password In the top-right corner of mail, ... succesfully pre-configured your Google Apps for Education account for use ...
  15. Certain employees may need mobile communication devices to support the legitimate business requirements of campus departments in achieving the University's objectives for excellence in education, healthcare, and research. It is essential to note that employees of Stony Brook University, utilizing Research Foundation or State funds, are prohibited from procuring telephone equipment, supplies, or services from local cellular service provider stores or service centers. Any requests for equipment, service, or user name changes with wireless service providers must adhere to this procedure. Personal use of the University’s mobile communication equipment and services is strictly prohibited. 

  16. be used to help recover your device. Learn how to find the Serial Numbers ... to re-access it (Mac).  Use strong passwords and a secure system for having ... connections, helping to protect you. Be sure your computer's Firewall is on. ...
  17. enrolled devices into Duo Security, you can download and install the Global ... to the VPN will not work if you are Wolfienet Secure.  Either turn off Wifi ... login, check your  default  device that is registered with DUO Security ...
  18. If your device doesn't have wifi/cell service (for example when travelling internationally), you can still use DUO on it through offline passcodes.

  19. use an Apple, Android, or Windows device to connect to the room display. ... connectivity issue with Apple devices using their M-Series proprietary chipset. ... can cause intermittent loss of connection for Apple devices that have ...
  20. https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client *Some features only work in the Zoom Client.   Troubleshooting ... to download and install the Zoom Application to your device to be able to use ... https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client Learn more about Getting Started with Zoom Ensure that you ...

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