DoIT's core mission is to provide needed resources in support of the University's activities. The resources should be well defined, appropriately sized and robust. DoIT will periodically review all services provided to make sure they address the evolving needs of the campus.
DoIT recognizes that any perceived or actual failure of the collective data stewardship responsibilities has a noticeable impact on the campus reputation with the community, alumni, and donors. DoIT's failure to appropriately secure data puts the University at risk.
DoIT recognizes that members of the University community will not use services that they don't know about. DoIT will work to publicize and educate colleagues in the use of these services.
DoIT will look for opportunities to help the campus do things more effectively. DoIT will actively partner with departments looking to do things in new ways, keeping in mind that sometimes externally-sourced solutions may be the best option.
DoIT will strive to adopt best practices, assuring that Stony Brook's systems solutions are comprehensive and robust. Customers and colleagues will get timely answers to their questions and solutions to their problems. DoIT will be on the lookout for solutions to new problems and improvements to old processes. DoIT will develop and maintain metrics to help identify efforts and services that could use improvement and actionable intelligence to solve problems before they become major issues. To this end, DoIT will work to mentor and develop its staff, assuring that there is always depth of coverage on supported systems.
DoIT's activities are funded by the public. As such, DoIT must assure that resources are used wisely and effectively. DoIT employees must be highly ethical in their behavior and actions and always work towards the greater good of the campus community.
DoIT priorities, practices, and policies must be enacted within the established University governance structure (e.g. University Senate). Where the governance structure is lacking or not defined in a particular area of endeavor, DoIT will work with senior management to define an appropriate level of governance. The actions of any committee or advisory board should be recorded and published.
DoIT will work with its colleagues in academia and the commercial sector to be more effective and to better understand and adopt best practices. Promoting these relationships will ensure that DoIT can help solve problems new to Stony Brook, not reinvent what has been done elsewhere, and answer the SUNY Chancellor's call to discover systemness (the concept that as a system we can create a network that is more powerful than the individual parts on their own), cross the digital divide (which calls for plans to move all SUNY campuses to common systems), and participate in Open SUNY (which calls for SUNY to work as a system to adopt concepts of open learning). In nurturing its relationships and partnerships, DoIT will be helping to improve Stony Brook's reputation as a national leader in higher education.