Setting up the VPN on your iOS device (iPhone/iPad)

Audience: Faculty, Guests, Researchers and Staff

This KB Article References: VPN
This Information is Intended for: Faculty, Guests, Researchers, Staff
Last Updated: August 31, 2017

To access campus resources (department shared folders, MySBfiles folder, PeopleSoft Administrative system, privileged SOLAR access, for example) from off campus, you must use the Stony Brook's VPN.  Stony Brook University uses GlobalProtect VPN and you can access these resources from an iOS device (iPad and iPhone).

 

Overview:  Using the Stony Brook VPN on an iPhone or iPad

  1. Request access to use the VPN by submitting a service ticket.
    • The VPN requires 2-step authentication:  Duo Security.
    • New Duo Security users will receive an email explaining how to enroll their devices with a special link to enroll their first device.
      • Keep your device handy everytime you want to log into the VPN.
      • Be sure to enroll at least 2 devices (for example, mobile and landline or mobile and tablet).
      • Enroll subsequent devices or change the default device in the Duo Self-Service Portal.
  2. Once you have received confirmation that you've been granted access to the VPN and you have enrolled devices into Duo Security, you can download and install the Global Protect VPN app onto your iOS device (instructions below).  
    • Note:  When you set up the installation on your computer, you'll be prompted each time to approve the login on your default Duo-enrolled device.  
  3. Reconnecting to the VPN: For subsequent connections, follow the Reconnecting directions, which do not require re-installing the client. 
    • Reconnecting will require authentication from DUO Security, so keep your phone or tablet handy for every reconnection to the VPN. 
  4. Disconnect after each session.

 

I. Downloading the Stony Brook VPN App 

Once you have received access to the VPN and Duo, download the GlobalProtect app from the App Store

  •    Connecting to the VPN will not work if you are Wolfienet Secure.  Either turn off Wifi and use your data or log into WolfieGuest.

 

II.  Signing into the VPN (use these instructions to reconnect after installation)

  1. Tap the app on your home screen to open it.
  2. Enter Server:  vpn.stonybrook.edu and tap Connect.
  3. Enter your NetID and NetID password
  4. Since Stony Brook's VPN requires 2-step login, check your default device that is registered with DUO Security approve authentication into the VPN.  If you've set up to authenticate by receiving a phone call, have that phone handy, pick up when it rings and press any key on the number pad to complete authentication.  https://guide.duo.com/other-phones
  5. When you are connected, the VPN indicator will be next to your clock.  You may now sign into applications on your mobile device that required VPN.

 

III.  Disconnecting the VPN

  1. Tap the GlobalProtect icon to open the app.
  2. Tap Disconnect on the Home page when you are finished using the VPN on your device.

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