In this article you will learn how to properly log into the Zoom Web Portal at:  https://stonybrook.zoom.us

For more features, download and install the Zoom Client for your computer:  https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client

*Some features only work in the Zoom Client.

Troubleshooting

Sign into your Stony Brook Zoom account in a browser

1. Open Chrome (or another browser like Firefox or Safari)
2. Open an incognito (private) browser window using the keyboard shortcut ctrl + shift + N on Windows or command + shift + N on Mac.  Using an incognito browser will ensure that you will not be automatically logged in with a saved username and password.
3. In that incognito browser window, go to stonybrook.zoom.us
4. Click Sign in and sign in with your NetID and NetID Password
5. If you had an existing Zoom account and are prompted to link or transfer from your account, follow the prompts to do so and look for a confirmation email.
6. Your Zoom Account displays
   
7. Be sure to download and install the Zoom Application to your device to be able to use all Zoom features.  https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client

Learn more about Getting Started with Zoom

Ensure that you are logged in correctly in the Zoom Web Portal , Zoom Client and Google Calendar

After your professor sets up your Zoom meeting room inside Blackboard:

• Click the Zoom Meeting button

• Click the Join Button of the applicable meeting

• Remember to check your audio and video connection each time you enter a meeting. 

Sessions that your professor recorded to the cloud* are automatically accessed through Blackboard:

• Click on the Zoom Meeting button

• Click on the Cloud Recordings tab

• Click on the title next to the appropriate date. You will get the option to view the video or listen to the audio.