Classroom Technology and Support Solutions

Classroom Technology & Support Solutions provides numerous services to enhance and facilitate classroom instruction. Service counters in the Javits Lecture Center, the Health Sciences Center, and Frey Hall each provide different aspects of support.

West Campus Support Site

Temporary Location: Frey Room 112

**West Campus Support Site is temporarily relocated to Frey 112 due to construction (Summer 2021-Fall 2023)** 

Javits Lecter Center contains the primary support site for West Campus classrooms. It provides the most comprehensive services and contains the largest lecture halls on campus.

Services provided at the West Campus Support Counter:

• Campus-wide Equipment Check-Out and Loan Services
• In-Building Classroom Technology Training & Support
• Out-of-Building Classroom Technology Training & Support
• Portable Equipment Training
• Video-Teleconferencing Support
• Conferences and Special Event Support
• Multimedia Screening Room Support & Scheduling
• Classroom Consumables Restocking

Health Science Center - East Campus

HSC Level 2, Room 2-270

Health Science Center contains a satellite support location for East Campus classrooms, MART, and Dental Med. It primarily serves schools of the Health Sciences.

Services provided at the Health Science Center Service Counter:

• In-Building Equipment Check-Out Services
• In-Building Classroom Technology Training & Support
• Portable Equipment Training
• Classroom Consumables Restocking

Frey Hall - West Campus

Frey Hall Room 118

Frey Hall contains an additional West Campus Support office for Frey Hall classroom specifically. Frey Hall contains the highest concentration of technology integrated learning spaces on campus. 

Services provided at the Frey Hall Service Counter:

• In-Building Equipment Check-Out Services
• In-Building Classroom Technology Training & Support
• Portable Equipment Training
• Video-Teleconferencing Support
• Specialty-Learning Spaces Training & Support
• Classroom Consumables Restocking

Classroom Media Systems

Lectern Classrooms

Lectern Style rooms can be classrooms or lecture halls, and are equipped with a built-in computer, audio reinforcement, digital projection, touch screen control, connections for laptops and mobile devices, and an interactive monitor to annotate directly over presentation materials.

Some rooms may also have:

  • Dual Projectors
  • Region 1 DVD or Blu-Ray Player
  • Wireless Collaboration via Solstice or Apple TV
  • Wireless Microphones
  • Echo360 Lecture Capture
For more information about classroom specifics please refer to this Installed Classroom Equipment Guide.
To schedule classrooms please check 25Live
 
West Campus:

ENG 143               FREY 100               FREY 209               FREY 313               JLC 101               LIB W4525               STA2322

ENG 145               FREY 102               FREY 211               FREY 317               JLC 102               LIB W4530

ESS 001                FREY 104               FREY 217              HAR 137                 JLC 109               LIB W4540

ESS 069                FREY 105               FREY 301              HUM 1003              JLC 110                LIB W4550

ESS 079                FREY 201               FREY 305              HUM 1006              JLC 111                STA0113

ESS 131               FREY 205                FREY 309              JLC 100                  LGT 102               STA2314

 
Health Science Center:

L2 - 154                 L2 - 3A                    L2 - LH4                  MART Auditorium

L2 - 160                 L2 - 232                  L3 - LH5                  Galleria

L2 - 161                 L2 - LH1                  L3 - LH6

L2 - 1B                   L2 - LH2                  L3 - 152

L2 - 2A                   L2 - LH3                  L3 - 155

Computer Station Classrooms

Computer Station Classrooms are equipped with an installed computer and non-interactive monitor, audio reinforcement, digital projection, and connections for laptops and mobile devices. Some rooms may have more or newer equipment than others, including wireless collaboration tools.

For more information about classroom specifics please refer to this Installed Classroom Equipment Guide.
To schedule classrooms please check 25Live.
 
West Campus:

ESS 177               FREY 226               HUM 2047               HUM 3018               LIF 060               PHY P124               SBS N310

ESS 181               FREY 316               HUM 2094               HUM 3019               PHY P112           PHY P125               SBS S328

ESS 183               FREY 326               HUM 3008               HUM 3020               PHY P113           PHY P127               STA 3216

FREY 112             FREY 328               HUM 3013               HVY 201                  PHY P116           PHY P128               STA 3220

FREY 216             HUM 1023              HUM 3014               LGT 154                  PHY P117           PHY P129               Union 103-03

FREY 222             HUM 2030              HUM 3016               LIF 054                    PHY P122           PHY P130               Union 111-40

FREY 224             HUM 2045              HUM 3017               LIF 058                    PHY P123           PSY A 144               Union 111-43

 

Health Science Center:

L2 - 107

L2 - 108

L2 - 158

Walk-up Media Station Classrooms

Media Station Classrooms are equipped with digital projection, audio reinforcement, DVD or DVD/VHS player, and connections for laptops and mobile devices. Some rooms may have more or newer equipment than others.

For more information about classroom specifics please refer to this Installed Classroom Equipment Guide.
To schedule classrooms please check 25Live.
 
West Campus:

CHE 126               LGT 152               LIB N4000               SBS N105               SBS N115

CHE 128               LIB E4310            LIB N4006               SBS N106               SBS N117

HAR 104               LIB E4315            LIB  N4072              SBS N107               SBS N118

HAR 108               LIB E4320            PSY A 137               SBS N108               SBS S218

HAR 111               LIB E4330             SBS N101               SBS N109               SBS S228

HAR 112               LIB N3063            SBS N102               SBS N110

HAR 115               LIB N3074            SBS N103               SBS N111

HAR 116               LIB N3085            SBS N104               SBS N113

 

Health Science Center:

L2 - 162                     L2 - 272A

L2 - 163                     L2 - 272B

L2 - 164                     L2 - 273A

L2 - 165                     L2 - 273B

BYOD Classrooms

These rooms vary in their installed equipment, but at a minimum include amplified media audio, digital projection, and connections for user-owned equipment. Some rooms may have more or newer equipment than others, including wireless collaboration tools.

For more information about classroom specifics please refer to this Installed Classroom Equipment Guide.
To schedule classrooms please check 25Live.
 
West Campus:

STA 3218

 

Health Science Center:

L2 - 085

L2 - 154B

L2 - 1A

L2 - 2B

L2 - 3B

Active Learning & Specialty Learning Spaces

These specialty learning spaces are equipped with varying technology based on the learning goals of the space. Rooms may be equipped with video teleconferencing, interactive displays, wireless collaboration tools, and/or breakout group workstations. Some of these specialty learning spaces are also designed to foster Active Learning with collaboration-centered equipment such as moveable white boards and work stations.

For more information about Active Learning pedagogy, contact CELT.
For more information about classroom specifics please refer to this Installed Classroom Equipment Guide.
To schedule classrooms please check 25Live.

 

West Campus:

FREY 119                       LIB W4535

LIB N3033                      PSY A 146

 

Health Science Center:

L2 - 101

L2 - 310

L3 - 159

L3 - 171

L4W-MART 0101 (A, B, C)

Portable Equipment & Consumable Supplies

Portable Equipment

Full-time Staff and Faculty can request portable equipment for classroom instructional purposes from our Service Counter temporarily located in Frey Room 112. 

Types of Portable Equipment Available for Request

Guidance on Requesting Classroom Technology Equipment

Consumable Supplies

All General Assignment Classrooms are stocked prior to the beginning of the semester, and then proactively at regular intervals during the semester. Classrooms supplies consist of black markers, dry-erase markers, and cleaning supplies for whiteboard-equipped classrooms, and white chalk and erasers for blackboard-equipped classrooms. 

In addition, instructors can request a restocking of specific rooms or stop by any of the Classroom Technology Support Service Counters for supplies, at any point during the semester. 

Help & Training

Walk-In

Visit any one of our Service Counter locations for assistance with presentation media, to schedule a training, or to borrow available portable equipment for your instructional needs!

Phone

Call-in to any one of our Service Counter locations for remote assistance with presentation media, to schedule a training, or to request available portable equipment for your instructional needs!

On-Site

Support Staff can assist on-site with requests for assistance with presentation media, demonstrations for best practices, and classroom technology trainings. 

IT Service Portal

Users can report their own issues via the IT Service Portal

IT Service Portal

Frequently Asked Questions

What are the hours of the Javits Service Counter - West Campus?

Hours of Operation

West Campus Service Counter

Temporary Location: Frey 112

Fall/Spring Semesters
Monday - Thursday: 8:00 a.m. - 10:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.

Winter Session
Monday: 9:00 a.m. - 4:00 p.m. (by appointment only)
Tuesday - Friday: 9:00 a.m. - 9:45 p.m.

Summer Sessions I & II
Monday - Thursday: 9:00 a.m. - 9:45 p.m.
Friday: 9:00 a.m. - 4:00 p.m. 

When classes are NOT in session
Monday - Friday: 9:00 a.m. - 4:00 p.m. (by appointment only)

Closed
The Service Counters are have limited hours during Holidays when classes are not in session, or when the Governor closes State Offices. Please contact the Service Counter to find out about specific closures during the year.

Schedule note: Upon changes to the University calendar or emergency class cancellations (snow, disaster, etc), Audio Visual Services closes one half hour after the end of the last scheduled class. Outstanding equipment loans for that day are expected to be returned by that time.

What are the hours for the HSC - East Campus Support Site?

Hours of Operation

Health Science Center - East Campus Support Site

Year-Round Hours
Monday - Thursday: 8:00 a.m. - 10:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.

Schedule note: Upon changes to the University calendar or emergency class cancellations (snow, disaster, etc), Classroom Technology & Support Solutions offices close one half hour after the end of the last scheduled class. Outstanding equipment loans for that day are expected to be returned by that time.

What are the hours for the Frey Hall - West Campus Support Site?

Hours of Operation

Frey Hall -West Campus Support Site

Fall/Spring Semesters
Monday - Thursday: 8:00 a.m. - 10:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.

Winter Session
Closed for Winter Session: Please contact the Javits - West Campus Support Site for more information!

Summer Sessions I & II
Monday - Thursday: 9:00 a.m. - 5:00 p.m.
Friday: 9:00 a.m. - 4:00 p.m. 

When classes are NOT in session
Monday - Friday: 9:00 a.m. - 4:00 p.m. (by appointment only)

Closed
The Support Sites have limited hours during Holidays when classes are not in session, or when the Governor closes State Offices. Please contact the Support Site to find out about specific closures during the year.

Schedule note: Upon changes to the University calendar or emergency class cancellations (snow, disaster, etc), Classroom Technology & Support Solutions offices close one half hour after the end of the last scheduled class. Outstanding equipment loans for that day are expected to be returned by that time.

Who can sign out Classroom Technology equipment?

Faculty and Full-Time Staff members have inherent permissions to borrow equipment and may do so from any of the Service Counters.

To do so, log on to https://stonybrook.webcheckout.net/patron.

  • For assistance in selecting the proper Service Counter and how to use the Patron Portal, view our documentation below.

Teaching assistants, teaching graduates, Ph.D. candidates, and undergraduate students may borrow equipment for classroom instruction in one of two ways:

  1. A reservation can be made on their behalf by a Faculty or full-time staff member by having them log on to the Patron Portal (http://stonybrook.webcheckout.net/patron) and adding the designee’s name and SBU ID# as an authorization to release. This information should be added as a “note to Checkout Center” during the reservation process.

  2. Alternatively, the designee can be granted access to the Patron Portal by a Faculty or full-time staff member by emailing classrooms@stonybrook.edu, requesting they be granted authorization*.

This allows the designee full access to our catalog of reservable equipment.

  1. The messaging must contain the following information:

  • The name and Stony Brook ID Number of the student;
  • The academic purpose for the equipment being borrowed;
  • A list of the equipment being requested;
  • A statement in which the Faculty or full-time staff member takes full responsibility for the correct operation of the equipment, as well as its safe and timely return to the originating Checkout Center.

Reference this link (Patron Portal Approval Letter) for a guide on how to craft the above letter of authorization.

Please note that all authorizations expire at the end of the Semester/Session that the class is being taught, unless specifically noted for a longer time frame.

* Authorizations are only valid for the equipment requested and others at equal or lesser monetary value. New authorizations will be required for higher value equipment.

Equipment is generally released for the duration of a class or academic event with consideration for the time required to set it up and break it down.

Equipment borrowed must be returned to the Checkout Center it is requested from, and all designees will be asked to present their University ID card. In order to ensure no delays in delivery of service, please submit reservations with a minimum of 24 hours in advance before the pickup time.

Reservations are not confirmed until they appear as approved in your Patron Portal account and/or you receive a confirmation email from Classrooms@stonybrook.edu.


For guidance on how to use the Patron Portal, follow the link(s) below:

Where can I access an equipment request form for the HSC office?

You can access the form here.

Where can I access an equipment request form for the West Campus office?

You can access the form here.

Additional Information


There are no additional resources available for this service.

Getting Help


The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Quick Ticket

Please Contact


Classroom Technology & Support Solutions West Campus

Classroom Technology & Support Solutions HSC

Classroom Technology & Support Solutions Frey Hall