Customer and Engagement and Support (CES) hires student employees during the Spring semester for positions beginning the following Summer or Fall semesters for a Level I Support Help Desk position. These positions are for matriculated students who have attended one information session prior to being interviewed.

Eligible candidates for the job should:

• Communicate problems and solutions clearly and accurately

• Be motivated to learn new technologies

• Enjoy sharing knowledge & willingness to show others how use technology effectively

• Be willing to work a minimum of 10/12 hours weekly

• Shift hours available 12:00 am – 12am weekdays and  10:00 am - 12 midnight on weekends. Shift schedules are flexible .

• Must be eligible to work in the US

• In  attendance for a 2-day mandatory training session known as BOOTCAMP in August prior to the start of the Fall semester (Aug. 22 & 23).

What are the benefits of becoming  a CES student employee?

• Hands-on experience with SBU computing systems & a variety of applications, while building your own technical and professional skills

• Attend training sessions to assist you in building a knowledge base of technical & customer service skills

• You will have the opportunity to discover how much you already know; expand your knowledge; develop expertise in communicating this information by assisting others in the SBU community

How can you better prepare yourself for the job?

• Become familiar with all of SBU Google Apps

• Practice navigating the internet using different web browsers (i.e. Internet Explorer/Safari/Chrome, etc...)

• Visit SINC sites, attend a DoIT workshop

• Use Windows and Macintoshes PCs

• Try using the Virtual SINC Site

• Try using Print From Anywhere

• Visit a Tech Station  or Audio Visual Services and ask a student employee what they like about the job

To learn more about Info-session dates/times and how to apply go to for SINC Sites positions: Career Center - Handshake Job #  2416592 

To learn more about Info-session dates/times and how to apply go to for DoIT Student Employee positions: Career Center - Handshake Job #  2414517

There are many opportunities available to work at DoIT during and outside of this hiring window; teaching workshops,  work in areas that support hardware/software, AV services, technology orientation, internships, plus other mentoring opportunities across the Division. To learn more about other DoIT student employee opportunities go to the DoIT Student Employment page.