Tech Stations
Conveniently located service centers for technology support in ECC (Room 128) & Melville Library Tech Station (S1460), where students, faculty, and staff can receive assistance with their technology issues or answers to their questions.
Walk-In Services
Services available include walk-up device support, public printing support, and providing information regarding the variety of technology services offered by DoIT.
Semester Hours
ECC DoIT Tech Support Central
M-Th 9:00am - 4:30pm
Fri 9:00am - 3:30pm
Melville Library Tech Station
M-Th 9:00am-10:00pm
Fri 9:00am-5:00pm
Sat 12:00pm-6:00pm
Sun 12:00pm-10:00pm
Health Science Center Commons
M-Th 9:00am-7:00pm
Fri 9:00am-5:00pm
Sat-Sun 12:00pm-4:00pm
Health Science Center Lab
M-Th 12:00pm-7:00pm
Fri 12:00pm-5:00pm
Students, Faculty, and Staff may receive assistance with computer or mobile device issues, such as network connectivity issues, software installation issues, or quick hardware diagnostics.
Those experiencing challenges of a more complex nature may be asked to visit the DoIT Tech Support Central located in the ECC (Educational Communications Center) on the 1st Floor (Room 128).
Need to drop your device off for service but don't want to be without a laptop? SBU students with a valid SBU ID may borrow a laptop for use anywhere. DoIT offers a student laptop loan program based out of the Tech Station in the Melville Library. For details on how to request a laptop loan visit the Student Laptop Loaner Program website.
Personal Device Hardware Repair Services
DoIT Tech Support Central offers hardware diagnostic services but does not perform hardware repair. Should Customer Engagement & Support diagnose any hardware issues, it is the responsibility of the student to contact an outside vendor for out-of-warranty repairs (e.g. Geek Squad, EasyTech, etc.) or their computer's manufacturer for repairs under warranty. The following is a list of most major computer manufacturers and their technical support contact information: