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  1. If you've been redirected to this page, then there was a problem accessing a Shibboleth-protected service. 

  2. Google Mail Faculty, Staff Shared Mailboxes are accessed as separate inboxes in Google Mail on a desktop browser. To access, mailboxes must ... NOT include: Chat Full access to Contacts Calendar, Docs/Drive, Sites (calendars ...
  3. Google Mail Faculty, Staff, Students For those who like to back up email on their own computer or use a different mail client, Google Apps ... in your Google mail settings Note:  If you have 2-step authentication set up ...
  4. VPN

    Stony Brook's virtual private network (VPN) allows access to certain Stony Brook applications, resources, and services from off-campus.   
    NOTE:  The VPN requires a Stony Brook email address and Duo 2-Step login prior to downloading and installing the VPN.  

  5. your computer for malware, as a malware infection puts your personal data ... Symptoms of Malware Your computer or web browser has dramatically slowed down ... or deleted files New programs or desktop icons that you do not recall ...
  6. Use Google Meet for video conference meetings and screen sharing with up 100 participants.

  7. To prevent the inadvertent transfer of sensitive and/or personal data to unauthorized parties, the New York State Office of General Services (NYS-OGS) requires all surplus IT equipment to be cleansed of all data before disposing or repurposing. It is expected that all data be erased from the hard drive (and any other media) in such a manner that it cannot be recovered. Customer Engagement and Support can provide this service on an as-needed basis. It is recommended that when repurposing equipment (e.g. moving machines between personnel or departments), that the machine be cleaned of any University data before the swap.

  8. 200 days after you leave Stony Brook University, your NetID will be deactivated.  At that time, you will lose access to anything that requires your NetID, including Google Apps for Education.  If you’d like to take all of your data (Mail, Drive, Calendar, etc.) with you, you can create an archive.

  9. Every active employee, student, and faculty member is assigned a NetID, which is used to access various computing resources. Use the New Password Reset Tool to Set/Change your NetID Password or find your NetID.

  10. https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client More information about Zoom's Waiting Room. Sign into the Zoom ... This article will show you how to migate that barrier by implementing ... every day until they sign out or if their computer receives a major ...
  11. Beyond IT Classrooms and Computer Labs ITSM Quick Link ...
  12. For the fastest response, log in to the Service Portal with your NetID and password to report issues or make requests for IT services.
    The DoIT Service Desk will be prioritizing answering help tickets submitted through the Service Portal.

     

  13. In an effort to maintain efficiency and reliability of computer equipment at Stony Brook University, DoIT's Customer Engagement and Support department has instituted software support standards.

  14. Office 365 is a collaborative, cloud-based storage, communication and applications solution provided by Microsoft.

    Office 365 is HIPAA and Export Control compliant.

     

  15. SOLAR is Stony Brook University's enterprise-wide, self-service system which provides faculty, staff, and students with online access to manage personal information. Students use SOLAR to register for classes, print schedules, view and pay bills, update personal contact information, view transcripts, and submit student employment timesheets. Employees use SOLAR to update personal contact information, view vacation/sick accruals, print class rosters, submit grades, and much more.

     

  16. weeks to access and review your current Google Drive files in order ... and records storage efforts. What Will Be Impacted Google Drive files that were ... recommend: Identifying files owned by someone else from your Google Drive ...
  17. Beyond IT Computer and Mobile Device Support Personal Computer Recommendations Institutional Hardware Purchasing Computer and Mobile Device Support Customer Engagement & Support is the primary computer support group ...
  18. control, and mark up content on in-room displays to drive more efficient, ... for how Mersive’s documentation can help you better. Classroom Technology ... a ticket Classrooms and Computer Labs Teaching and Learning Tools None ITSM ...
  19. SSDs and hard drives are the storage component of a computer; it’s where ... on your computer. Hard drives generally have large sizes and can hold a lot ... Customer Engagement & Support to help you find the perfect option. ...
  20. DoIT feeds information from PeopleSoft and other systems into the campus phone directory and people search online directory. In compliance with the Family Educational Rights and Privacy Act (FERPA), student data is not accessible from Stony Brook's People Search tool, only that of faculty, staff, and emeritus.

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