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For the fastest response, log in to the Service Portal with your NetID and password to report issues or make requests for IT services.
The DoIT Service Desk will be prioritizing answering help tickets submitted through the Service Portal. -
the SBU NetID, or using a Mac, follow the instructions above to access. ... Help Portal Business Systems None ITSM Quick Link 7975 ...
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Stony Brook's virtual private network (VPN) allows access to certain Stony Brook applications, resources, and services from off-campus.
NOTE: The VPN requires a Stony Brook email address and Duo 2-Step login prior to downloading and installing the VPN. -
Customer Engagement & Support to help you find the perfect option. ... whether you are at your desk or away from the keyboard. Mac Mini Computer Only If you are not looking to spend a lot, the Mac Mini provides good ...
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In an effort to maintain efficiency and reliability amongst computing equipment on the Stony Brook University Campus, the Division of Information Technology's Customer Engagement and Support department has instituted Hardware Support Standards.
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or individuals. If you're using Brightspace for your course, see this article ... Help Portal Zoom Help Center Zoom Service Page Zoom for Students Tips ...
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SOLAR is Stony Brook University's enterprise-wide, self-service system which provides faculty, staff, and students with online access to manage personal information. Students use SOLAR to register for classes, print schedules, view and pay bills, update personal contact information, view transcripts, and submit student employment timesheets. Employees use SOLAR to update personal contact information, view vacation/sick accruals, print class rosters, submit grades, and much more.
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Zoom is a video and audio conferencing tool with easy collaboration, chat, screen sharing and more across mobile devices, desktops, and telephones.
Get the Zoom Desktop Client and sign in with SSO (NetID and NetID Password) to ensure you get into every Stony Brook meeting! -
labs/study spaces that allow users to access both Windows & Mac computers. ... Site The Fine Arts eMedia SINC Site has DoIT Supported 22 Apple Mac Pros ... and Support Customer Engagement and Support Help Portal Keep Learning Keep ...
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Qualtrics is a hosted survey and research tool that Stony Brook University has subscribed to in order to conduct quality surveys with the end result of collecting and analyzing data. It is available to all students, faculty, and staff who have an active NetID.
Qualtrics cannot be used for clinical purposes or to collect data considered Protected Health Information (PHI). Confirm with IRB if you can use Qualtrics for your research.
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LastPass Premium is a password management service that allows you to set, store, and safely share unique and secure passwords for all of your personal accounts.
LastPass Premium is free for personal use to faculty, staff, and students (use LastPass Enterprise for work accounts).
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Enterprise (and even the personal Premium version) is protected by Duo Two-Step ...
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purchasers to compare product details and pricing across suppliers and helps make educated buying decisions. Go to Wolfmart WolfMart Help Wolfmart_Help@stonybrook.edu (631) 632-0025 Business Systems ITSM Quick Link 7962 ...
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Browse the software titles available for use on campus or purchase through campus affiliated programs.
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25Live is a space and course scheduling system which enables the University to optimize the use of classroom, meeting and other spaces available on campus. This system helps simplify the room request/reservation process and provides analytics on space needs and assignments, therefore establishing a benchmark for efficient space usage on campus.
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SB You is a web publishing platform powered by WordPress that lets you quickly create professional-looking websites. Faculty, staff and students can create a single site or as many as they want for a variety of purposes such as course information, team activities or personal blogs and portfolios.
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Google Sites is an online application that makes it easy to host personal websites, especially for people who need quick, up-to-date access, with limited or zero Web development expertise.
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Customer Engagement and Support Customer Engagement and Support Help Portal ...
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their NetID Username and Password. Help Guides Enterprise Applications ...
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for your students. Built in Support Ally provides built in support to help ... are automatically generated in VT and there is a built in editor to help correct ... Echo360's Active Learning Tools help foster greater access to content. ...