Resolving the Issue of Not Being Able To Add Someone as an Alternative Host in Zoom
We can only add licensed @stonybrook.edu Zoom account as alternative hosts.
This KB Article References:
Zoom
This Information is Intended for:
Guests,
Instructors,
Staff,
Students
Created: 08/30/2022 Last Updated: 10/28/2024
If you can't add someone with an @stonybrook.edu email address as an alternative host in Zoom
- S/he might need to sign out and back into Zoom to reclaim his/her license
OR - S/he might be a Stony Brook affiliate with a basic Zoom Account
How to Resolve
- Ask the person to sign out and back into Zoom on stonybrook.zoom.us to reclaim his/her Zoom license
- Once s/he's signed out and back in, try adding him/her as an alternative host again
- If that doesn't resolve it, you can make that person a co-host or host during the Zoom session
Related Information
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