Setting Up Departmental Shared Mailboxes

Audience: Faculty and Staff

This KB Article References: Google Mail
This Information is Intended for: Faculty, Staff
Last Updated: April 23, 2019

A Shared Mailbox in Google Mail is an inbox that functions similar to your Google inbox, but up to 25 people can have access to it from a desktop browser. Shared mailboxes can be requested by faculty and staff for departmental or official student organization use.


Shared mailboxes are similar to primary Google accounts with these limitations:

Request a Shared Mailbox

If your department needs an email address that several people can read, respond to, and organize messages for from their desktop computers, a shared mailbox might be perfect. 

Once you have a shared mailbox, here's what's next:

  1. Mailbox administrators need to delegate access to themselves and other delegates
  2. Once delegated, delegates will need to access the mailbox to check/respond to messages

Request a Shared Mailbox

Student clubs/organizations can also request a physical mailbox (for snail mail) as well as a club website from CollegiateLink at Contact the Student Activity office at (631) 632-9392 for additional information.

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