Setting Up Departmental Shared Mailboxes

Audience: Faculty, Staff and Students

This KB Article References: Google Mail
This Information is Intended for: Faculty, Staff, Students
Last Updated: March 22, 2017

A Shared Mailbox in Google Mail is an inbox that functions similar to your @stonybrook.edu Google inbox, but up to 25 people can have access to it from a desktop browser. 

Shared mailboxes differ from primary @stonybrook.edu Google accounts in that they do not have Chat nor Labs and senders cannot change the "from" address for messages sent from a shared mailbox nor can they be accessed from mobile device mail apps. Shared mailbox are also just mailboxes; they do not have access to other apps (e.g., Calendar, Drive).

If your department needs an email address that several people can read, respond to, and organize messages for from their desktop computers, a shared mailbox might be perfect. 

Once you have a shared mailbox, here's what's next:

  1. Mailbox administrators need to delegate access to themselves and other delegates
  2. Once delegated, delegates will need to access the mailbox to check/respond to messages

Request a Shared Mailbox


Student clubs/organizations can request a physical mailbox (for snail mail) as well as a club website from CollegiateLink at http://www.stonybrook.edu/sblife. Contact the Student Activity office at (631) 632-9392 for additional information.

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