Delegating Access to Google Shared Mailboxes

Audience: Faculty and Staff

This KB Article References: Google Mail
This Information is Intended for: Faculty, Staff
Last Updated: July 19, 2017

Granting Access

When you delegate access to a Google Shared Mailbox, you're giving yourself and/or another Stony Brook Google Account holder access to read, write, reply to, forward, and organize mail in the shared mailbox.

Important! Note that even if you are an administrator of a new shared mailbox, you will not be able to access it until you've delegated access to yourself.

Here's how to delegate access to yourself and/or others:

  1. Go to the following URL: https://adam.cc.sunysb.edu/delegate.html
  2. Log in with your NetID and NetID password
    Shared Mailbox Administration Login screenshot
  3. Under "Mailbox Name" click the link associated with the shared mailbox that you would like to delegate access for.
    If you see the message “Sorry. You are not currently designated as an Administrator of any Shared Mailboxes at this time,” you are not the administrator for any shared mailboxes. Contact Customer Engagement and Support for more information. 
    Screenshot of Administering Shared Mailbox
  4. To add yourself to the mailbox, click the "Add Myself as a Delegate" button.
    ""
  5. To add someone else, type in the Google-Login Name for the user, which is the first part of their email address, typically firstname.lastname. Do not include the @stonybrook.edu part of their email address.
    Note that some users may have a unique Google login name (e.g. firstname.middleinitial.lastname or firstname.lastname.1). You can look this up in the Campus Directory found in Google Contacts.
  6. By 24 hours after the account is delegated, you will be able to access it
    screenshot of shared mailbox delegation procedure 

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