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  1. Classroom Technology & Support Solutions provides numerous services to enhance and facilitate classroom instruction. Service counters in the Javits Lecture Center, the Health Sciences Center, and Frey Hall each provide different aspects of support.

  2. Stony Brook's Data Network Services and IT Security teams added additional security to the campus network during the summer of 2010. A network name server was implemented to check the URLs of websites that users on campus visit against a list of known distributors of malware. Instead of visiting a site that is known to be a distributor of malware, the Web browser is redirected to a malware shield (Web page) which advises users why the site they are trying to reach may have been flagged as being potentially harmful.

  3. The Talent Management System is used for hiring at Stony Brook University, Stony Brook Medicine, and Long Island State Veterans Home.

  4. MySBfiles is a network storage option for all students, faculty, and staff. Up to 2 GB of data can be stored in your personal MySBfiles which is backed up regularly on an automated basis by University servers. You can access your MySBfiles from on or off campus using a Web browser. 

    Note: Users on the UHMC domain will use their Home Directory ("U Drive") instead of MySBfiles. For information please call the UHMC Help Desk at 4-HELP.

    IMPORTANT UPDATE:  Access to MySBfiles via a web browser at https://mysbfiles.stonybrook.edu or SFTP will be discontinued as of 7/31/24.

     

  5. Stony Brook University maintains an electronic post office (EPO) for all students, faculty and staff. The EPO is essentially a mail forwarding device that allows everyone at the University to have the same generic email address (@stonybrook.edu) so that no matter what email system Stony Brook may adopt or what domain names change, people will still receive their email.

  6. Hexagon (HxGN) EAM, (formerly known as Infor EAM) is an Enterprise Asset Management system currently being utilized by Facilities and Services, Environmental Health and Safety and Campus Residences.

  7. SUNY BI & SUNY FMS are Financial Systems (SUNY Web portal) used by department account managers to view state account allocation, expenditure and encumbrance balances. The system is also used by staff to reconcile AEPC Visa card purchases.

     

  8. The AIP Windows plugin classifies, protects and encrypts documents to ensure only specific people can access them in email.  

  9. To prevent the inadvertent transfer of sensitive and/or personal data to unauthorized parties, the New York State Office of General Services (NYS-OGS) requires all surplus IT equipment to be cleansed of all data before disposing or repurposing. It is expected that all data be erased from the hard drive (and any other media) in such a manner that it cannot be recovered. Customer Engagement and Support can provide this service on an as-needed basis. It is recommended that when repurposing equipment (e.g. moving machines between personnel or departments), that the machine be cleaned of any University data before the swap.

  10. NVivo is software for gaining richer insights from qualitative and mixed-methods data.

  11. Network Services provides the cabling infrastructure for the University which serves all voice, data, and television needs. This includes indoor station cabling (jacks) and outdoor, underground feeds.

    All requests for cabling services can be requested by clicking here: Cabling and Jack Requests

  12. In an effort to decrease the number of passwords required to access computing applications across the University, DoIT has incrementally implemented its Web-based, NetID Single Sign On (SSO) service since 2008. Users can log in to campus applications such as Google Apps for Education and WolfMart without having to sign on multiple times or remember many passwords. The SSO service is only used for those applications accessed through a Web browser. Client-based applications, such as the mail client on a smart phone, do not use the Stony Brook SSO.

     

     

  13. For the fastest response, log in to the Service Portal with your NetID and password to report issues or make requests for IT services.
    The DoIT Service Desk will be prioritizing answering help tickets submitted through the Service Portal.

     

  14. on an outdated architecture, and does not meet university information security standards. Moving ... Customer Engagement and Support Customer Engagement and Support Help Portal ...
  15. LastPass Premium is a password management service that allows you to set, store, and safely share unique and secure passwords for all of your personal accounts.

    LastPass Premium is free for personal use to faculty, staff, and students (use LastPass Enterprise for work accounts).

     

  16. Yammer is Stony Brook's internal social network. It is an online environment for discussion and conversation. It can help you get work done and support teamwork and collaboration across the institution.

  17. Hardware Repair Data Security and Disposal Quick Turn-Around Time ... be resolved in 30 minutes or less, such as network connectivity issues, software ... and Support Customer Engagement and Support Help Portal Hardware ITSM Quick Link ...
  18. and safely share unique and secure passwords for enterprise accounts. Are you ... and safely share unique and secure passwords for all of your enterprise ... from any device, mobile or desktop. LastPass Enterprise requires Duo ...
  19. Stony Brook University offers researchers several different options depending on needs.

  20. Certain employees may need mobile communication devices to support the legitimate business requirements of campus departments in achieving the University's objectives for excellence in education, healthcare, and research. It is essential to note that employees of Stony Brook University, utilizing Research Foundation or State funds, are prohibited from procuring telephone equipment, supplies, or services from local cellular service provider stores or service centers. Any requests for equipment, service, or user name changes with wireless service providers must adhere to this procedure. Personal use of the University’s mobile communication equipment and services is strictly prohibited. 

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