Using RD Gateway in Microsoft Remote Desktop to Remote from a Mac into your University owned Windows computer

Requirements

• Windows App from the App Store
• MacOS 12.0 or later
• A Duo Account for two-step login

Set up the Remote Desktop Gateway

1. Launch the Windows App
2. From the MacOS menu bar, select Windows App, then select Settings
   
3. On the Preferences pane, select the Gateways tab
4. To add a Remote Desktop gateway, select the + (plus) icon and enter the values below in the fields:
   1. Gateway Name: rdpgw-2fa.cc.stonybrook.edu
      i. User Account: Use PC User Account
      ii. Friendly name: RD Gateway
   2. User Account: Add Credentials
      i. Username: sunysb.edu\NETID
      ii. Password: NetID password
      
5. click Add

Set up Desktop and Connect

1. Have your default Duo enabled device convenient to approve login during the last step
2. Set up Your Desktop:
   1. Windows App will open on the Devices tab. Select the plus (+) icon, then select the option Add PC
      
   2. Fill in the fields as follows:
      1. PC name: enter the name of the computer you're connecting to, followed by .campus.stonybrook.edu Example: mycomputer.campus.stonybrook.edu
      2. Credentials: Select the previously made account or enter your username as sunysb.edu\NetID (example:  sunysb.edu\bsmith) and password as your NetID Password.
         
3. Fill in the fields as follows, and then click Add:
   1. Friendly Name: Work Computer (or a name for the computer you're connecting to)
   2. Group: Saved Desktops or Saved PCs
   3. Gateway: Select the RD Gateway you set up above
      
4. To use 2+ monitors on the computer you're physically sitting at, click the Display tab
   1. S​​​​​​elect ☑︎Use all monitors
   2. Click Save
      
5. To use Zoom and set to use the Microphone and Camera from the computer you're physically sitting at, click the Devices & Audio tab
   1. Select ☑︎Microphone and ☑︎Cameras
   2. Click Save
      
      1. Note: If running MacOS 15 and above, camera and microphone access will first need to be granted within System Settings
         1. Camera Access: System Settings > Privacy and Security > Camera > toggle on Windows App > Quit and Reopen
            
         2. Microphone Access: System Settings > Privacy and Security > Microphone > toggle on Windows App > Quit and Reopen
            
6. From the main Windows App, double click on the New Connection you just created, and a window will open showing Connecting ... (it may take several moments to connect)
7. If prompted to log in, use the following
   User name: sunysb.edu\NetID (replacing NetID with your NetID, e.g., sunysb.edu\bsmith)
   Password: your NetID password
8. Approve the Login Request on your default DUO enabled device (the DUO prompt will indicate that the login request is from RDPGW-2FA)
   
9. If you receive a Verify Certificate prompt, click Continue
10. Accept the certificate by selecting Continue