This KB Article References:
OnBase
This Information is Intended for: Faculty, Researchers, Staff
Last Updated: August 11, 2020
Average Rating: Not Rated
This Information is Intended for: Faculty, Researchers, Staff
Last Updated: August 11, 2020
Average Rating: Not Rated
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To re-index a document:
- Retrieve the document (either by the Custom Queries or Retrieval tool). If you cannot find a document because the index is incorrect try to use the wildcard character *.
- Open the document in a separate window by double-clicking from the Search Results.
Or by clicking the Document tab at the top of the OnBase window:
- Click Re-Index on the Onbase ribbon:
- The re-index panel will appear on the left-side of the document. You can update some fields while others are grayed out.
NOTE: To update the grayed out fields, click the X. This will delete all the Keyword fields.
- Enter the correct information and then click Re-Index. When you have successful re-indexed the document a confirmation note will pop up:
