Re-Indexing a Document

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This Information is Intended for:
Instructors, Researchers, Staff

To re-index a document:

  1. Retrieve the document (either by the Custom Queries or Retrieval tool).  If you cannot find a document because the index is incorrect try to use the wildcard character *.
  2. Open the document in a separate window by double-clicking from the Search Results.

    Or by clicking the Document tab at the top of the OnBase window:
  3. Click Re-Index on the Onbase ribbon: 
  4. The re-index panel will appear on the left-side of the document.  You can update some fields while others are grayed out. 
    NOTE:  To update the grayed out fields, click the X.  This will delete all the Keyword fields.
  5. Enter the correct information and then click Re-Index.  When you have successful re-indexed the document a confirmation note will pop up:
This Content Last Updated:
04/08/2024

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Customer Engagement and Support
This KB Article References:
This Information is Intended for:
Instructors, Researchers, Staff
This Content Last Updated:
04/08/2024