To re-index a document:

1. Retrieve the document (either by the Custom Queries or Retrieval tool).  If you cannot find a document because the index is incorrect try to use the wildcard character *.
2. Open the document in a separate window by double-clicking from the Search Results.
   
   Or by clicking the Document tab at the top of the OnBase window:
   
3. Click Re-Index on the Onbase ribbon: 
   
4. The re-index panel will appear on the left-side of the document.  You can update some fields while others are grayed out. 
   NOTE:  To update the grayed out fields, click the X.  This will delete all the Keyword fields.
   
5. Enter the correct information and then click Re-Index.  When you have successful re-indexed the document a confirmation note will pop up: