The file format TIFF allows you to use all the features in OnBase to work on documents.  You can convert files to TIFF using: 

https://www.pdfforge.org/pdfcreator

When downloading the application do not download the complimentary antivirus software

You will need administrator privileges to download this application on your computer.  Contact IT Support for assistance.

Setting up PDFCreator as a Printer on Your Computer

Click the Printer tab and choose Tiff (multipage graphic file).  This will create TIFF files every time you print to PDFCreator.

Printing a Document as a TIFF File

Open the document and print like you normally would except choose the PDFCreator as your printer in the settings (dialogue box).

1. Example printer settings:
   
2. Example printer settings in Microsoft Word:
   

Next, Click Save > Save as to choose the folder to save the TIFF in or Save to Desktop