Connecting to the Stony Brook VPN on a Mac

This KB Article References: VPN
This Information is Intended for:
Last Updated: July 17, 2018

Once you've downloaded and installed GlobalProtect on your computer, use these directions to connect. Be sure you have you default device that is registered with DUO Security handy. If your menu looks different from the images below, check for updates.

  1. Click the GlobalProtect icon global protect disconnected in the menu bar (if the GlobalProtect icon doesn't appear in the menu bar, see Troubleshooting)
  2. If prompted for portal address, enter it as follows:
    Portal: vpn.stonybrook.edu
    portal: vpn.stonybrook.edu
  3. Click Connect
  4. If prompted to Sign In, enter your NetID and NetID password; then click Sign In
  5. Approve authentification on your default Duo Enrolled device (if your default device is a call, then pick up the phone when it rings and press any key on the number pad to finish authentication)

  6. Once Connect, the menu bar icon will display the connected icon global protect connected and the GlobalProtect window will show Connected
    vpn connected menu icon and window

Troubleshooting

If your GlobalProtect menus/icon look different, update GlobalProtect:

  1. Click the GlobalProtect icon in the menu bar
  2. If you see about in the menu, click About; if About doesn't appear when you click the icon, click the gear icon, then click About
    gear icon with menu with About
  3. In the About window, click Check for Updates
    global protect about with update button

If the GlobalProtect icon doesn't appear in the menu bar:

  1. Check that GlobalProtect has been downloaded and installed: 
    1. Open Finder and select Applications
      Globalprotect in finder applications
    2. Search for GlobalProtect. If it isn't in Applications, download and install it again
  2. If GlobalProtect is in applications, while viewing Finder, check the menu bar again for the GlobalProtect icon,  or global protect disconnected

An earth icon with a shield means you are connected 
A grayed-out earth icon means you are disconnected 

Additional Information


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