Troubleshooting Making Tuition Payments in Solar
This KB Article References:
SOLAR for Students
This Information is Intended for:
Students
Created: 06/08/2021 Last Updated: 04/08/2024
See the Bursar's FAQ's for up-to-date information:
https://www.stonybrook.edu/commcms/bursar/FAQs%20Credit%20Refund%20on%20Spring%202020%20Semester%20Costs.php?accordion=panel-d13e115
Troubleshooting tips:
- Switch browers and clear cache.
- Windows: Use Internet Explorer
- Mac: Use Safari but allow cross tracking first. On your Mac, choose Safari > Preferences, then click Privacy. Deselect "Prevent cross-site tracking" if it is selected.
- iPhone users: Use Safari but allow cross tracking first. Tap Settings > Safari > turn Prevent Cross-Site Tracking to off (slide it left)