Single Sign On (SSO) - Error Accessing a Federated Service
If you've been redirected to this page, then there was a problem accessing a Shibboleth-protected service.
Potential Causes
This could be due to one of the following reasons
Check the IT Status Page for information regarding scheduled maintenance or service disruptions.
Check with the service owner to ensure you have the correct priviledges to access the system
Try restarting your browser or using another browser to ensure that any previous credentials or errors are not cached.
Report a Problem
If You Are Still Unable to Access the Service, Please Submit a Service Request or Contact the Help Desk
Include the following information in your ticket
- Your Full Name
- Your NetID
- Time and date of the issue
- The name of the service you were attempting to access (i.e., "Google Mail")
- The URL of the service you were attempting to access (i.e., “http://go.stonybrook.edu/gmail")
- Any specific errors that were displayed on the web page before you were redirected to this page
For More Information Contact
Customer Engagement and Support