Requesting a SUNY Legacy or SMART (SUNY Portal) Account

Audience: Faculty and Staff

This KB Article References: SUNY & SMART Financial Systems (SUNY Web portal)
This Information is Intended for: Faculty, Staff
Last Updated: March 20, 2019

Only the VP Coordinator of your department may make requests for an employee to have access. 

Please see the forms here:

If you still need help, please contact Customer Engagement & Support at 632-9800 or create a service ticket.

You can create a service ticket by going to

  1. going to 
  2. selecting SOLAR, NetID and Other Accounts from the Service Catalog
  3. selecting SUNY/SMRT from the *Service (Accounts and Passwords) menu
  4. selecting New Account from the *Issue Type (Accounts and Password) menu

Additional Information

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Getting Help

The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Ticket

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