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Last Updated: March 23, 2021
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If you use DUO authentication on a device that only you use (for example, your office computer), you can have DUO remember you for 7 days so you don't have to DUO authenticate as often.
- When prompted for Authentication with Duo, check the box for Remember me for 7 days and then click the option to authenticate with push, call me, or passcode
Troubleshooting
- I don't see the Remember me for 7 days prompt. Why?
- If you aren't prompted to select how to authenticate and thus don't see the Remember me for 7 days option, set up DUO to prompt you to choose a authentication method each time.
- I checked the box to Remember me for 7 days, but I still was prompted to authenticate with DUO. Why?
- The Remember me for 7 days function is browser-specific, so if you selected this option in Chrome and later use Firefox to sign in, you'll need to check that box in that browser, too.
- I cannot check the Remember me for 7 days box. Why?
- Some browsers/browser settings will not let you check this box, for example private/incognito browser windows will not let you check the box. Try a different browser/window, instead.