Indexing Documents (Batch Processing) that are Scanned into OnBase Scan Queues from a Multi-Function Printer (MFP)

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Scan to ECM

If your department has a Multi-Function Printer (MFP), and purchased the Hyland OnBase Unity Batch Scanning license, it can be configured to upload documents into a scan queue within OnBase. Your MFP will have a Scan to ECM button to initiate the scanning.  Contact support call 631-632-9800 or create a ticket to set up your MFP.

Scan to Department Shared Folder

Another option that does not require the purchase of a license is to configure a button on the MFP that allows documents to be scanned into a department shared folder

You can request this by creating a service ticket. To expedite your ticket, include the reference "CcScan" in the ticket and the shared folder path of where the scanned files should be saved.  Once the documents are in the shared folder, a user can browse to the folder and locate the file to manually upload into OnBase. These files wouldn’t appear in the above mentioned Scan Queue method.

Watch a Video About Batch Processing in OnBase

 

Instructions on Batch Processing

  1. Scan your documents into the OnBase queue by placing your documents in your MFP and pressing the Scan to ECM button.
  2. Log into OnBase and click Batch Processing:
    Screenshot of the Home Ribbon in Onbase with the Batch Processing button selected.
  3. Click Index to see what items in the queue need to be indexed (processed after scanning).
    Screenshot showing the batch processing tab in the Onbase menu with the Index menu item selected
  4. Select an item in the Scan Queue and click Start Processing
    Screenshot of the Start Processing button in the Batch Processing Onbase Menu
    or right-click on the document and click Index Documents.
    Screenshot of the context menu of the Scan Queue item with the Index Documents menu item selected.
  5. Now you may Index your document by specifying the document type and keywords.  When finished, mark the document as indexed by clicking on the Index button.
    Screenshot showing the metadata fields associated with this job including document type and keyword
  6. Finish indexing all documents in the batch or click Stop Batch Processing to end this task.
    Icon of the Stop Batch Processing button (Key with an Red X)
  7. Click Save and Transition to the next batch queue OR Save and Close if you are done indexing batches.
    Screenshot of the indexing stopped or completed prompt with options to save and transition or save and close

More Tools in Batch Processing

When buttons are available you can hover over each one for a description.

Screenshot of various additional icons available during batch processing (buttons explained below)

First Icon Row

The Append button will attach the document to the previous document.

The Trash can button will delete the document you are viewing.

Next, 4 buttons will navigate through the list of documents:

|◄  Navigates to the first document in the list.

◄  Navigates to the previous document.

►  Navigates to the next document.

►| Navigates to the last document.

The double arrow will navigate to the next document or  batch.

The last button in the top row will make a copy of a document and add it to the list of documents.

Second Icon Row

Scan will add pages from a scanner.

Next 2 are the rotate a page counter-clockwise and clockwise.

The button under the Trash can will delete the page in you are viewing from the doucment.

The next for will navigate throught a document with multiple pages: 

|◄ First page

◄  Previous page

►  Next page

►| Last page

The last button with stop the batch processing.  You will be prompted to Save and Transition or Save and Close.

Finally to get out of the Batch Processing window click on Home > Personal page

This Content Last Updated:
01/28/2026

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This KB Article References:
This Information is Intended for:
Instructors, Researchers, Staff
Estimated Read Time:
2 minutes
This Content Last Updated:
01/28/2026