Getting Help in SINC Sites

During open lab hours, Student Consultants will be on duty in all SINC Sites to answer questions and troubleshoot problems that you may encounter.  If they are unable to answer your questions or resolve your issues, they will be able to point you in the right direction or escalate your issue to a staff member. 

If a Student Consultant is unavailable to assist you please submit a ITSM Service ticket and a DoIT staff member will respond to you within 24 - 48 hours.