Editing Echo360 Transcriptions and Uploading Closed Captions

Once ASR Transcription has been turned on you may notice errors and/or want to edit the transcriptions to turn them into perfect closed captions. 

This KB Article References:
This Information is Intended for:
Instructors
  1. Log into Echo360 through this link.
  2. In the Courses tab, click on the course you would like to edit the transcription for.
    Course tab in Echo360, where all available courses are listed.
  3. Go to the row corresponding to the particular recording you would like to edit and click on the play icon.
  4. Next, click on Details.
    Dropdown menu that appears after selecting the Play icon for a class. The Details button is selected.
  5. By the recording details in the bottom left, click on the drop-down menu next to Transcripts and click Download Original.
    Recording Details menu under Echo360 video. Next to Transcripts, a dropdown menu appears and the Download Original button is selected.
  6. Open up the downloaded file with Notepad or some other word processor. (Note the format of the .vtt file. In blocks of 3 you have the timestamp duration, what was said, and a confidence that each word was transcribed properly.)
  7. Go through your recording and the .vtt file making sure the text is right and the timestamps are relatively proper.
    Downloaded .vtt transcript file from Echo360 recording, with timestamps, text and computer confidence percentages.
  8. To upload the .vtt file as a fixed transcript follow steps 1-5 and click Upload next to Transcripts.
    Recording Details menu again; the Transcripts dropdown menu is visible. The Upload option is selected.
  9. To upload the .vtt file as closed captions follow steps 1-5 and click Add next to Captions.
    Recording Details menu, where the dropdown menu is visible next to Captions. The Upload button is selected.
Important Files & Links:
This Content Last Updated:
05/07/2025

Supported By


Academic Technology Services
This KB Article References:
This Information is Intended for:
Instructors
Estimated Read Time:
1 minutes
Important Files & Links:
This Content Last Updated:
05/07/2025