Calling and Texting Over Wi-Fi

These steps will demonstrate how to enable Calling and Texting over WiFi:  

Prequisistes

• Wi-Fi is turned on.
• An active wireless Internet connection. Wi-Fi calling works best when connected to WolfieNet-Secure.
  • An active WolfieNet-Secure network requires an active Stony brook University NetID network account.
• A Wi-Fi calling compatible device with appropriate settings enabled - depends on device manufacturer, OS, and cellular service carrier.
  • See suggested troubleshooting steps below for guidance.
  • When using Wi-Fi calling, you'll need to enter or confirm your address on Campus for emergency services. 
  • Some devices or cellular carriers may not support calling over Wi-Fi. (See Carrier List Below)
• In some cases, an active cellular network signal is required to turn on the Wi-Fi Calling, (only afterward it is not needed), and you may need to move to a different physical location to complete this process.
• Please note that your call may temporarily drop while walking between access points while on a Wi-Fi Call.

Procedure

iPhone (iOS)

Making calls with Wi-Fi Calling On iOS

1. Turn on Wi-Fi calling in Settings > Phone (or Cellular) > Wi-Fi Calling. You might need to enter or confirm your address for emergency services.
2. If Wi-Fi Calling is available, you’ll see Wi-Fi after your carrier name in the status bar. Then your calls will use Wi-Fi Calling.

Android

Making calls over Wi-Fi on Android

1. In the Settings app, pull down the notification shade and long-press the Wi-Fi icon to enter Wi-Fi settings.
2. Scroll to the bottom and select Wi-Fi Preferences.
3. Tap Advanced.
4. Select Wi-Fi Calling and flip the switch to On.

Carrier Support

Please contact your cell phone carrier, if you have any further questions:

• Verizon
• AT&T
• T-Mobile
• Sprint