Enabling Live Transcription Service in Zoom during a Zoom meeting

You can enable live transcription in Zoom during a meeting using the steps provided on this page.

This KB Article References:
This Information is Intended for:
Instructors, Staff, Students

Hosts can enable the Live Transcript to show closed captioning either on the bottom of the screen or in a side panel.

If you do not see the Live Transcript button below, you can find it under the More menu or you may need to turn it on in the Zoom Web Portal. 
Note: to use this service both host and participants must be signed into the Zoom Desktop Client.

Zoom control bar with Live Transcript highlighted

 

Follow these instructions to turn on the Live Transcription service and learn how to use it.
 

  1. Make sure the Live Transcription service is turned on in the Zoom Web Portal.
    Click Settings > Closed Captioning > check off "Enable live transcription service to show transcript on the side panel in meetings"
    Close Captioning Options in Zoom
  2. Before starting your meeting make sure you are signed into the Zoom Desktop Client otherwise your participants will NOT see the CC button to request live transcript.
  3. Then in your session click on the Live Transcript button at the bottom.  If you do not see it click on More > Live Transcript
    Zoom control bar with more options shown
  4. Then enable it for participants by clicking on Enable Auto-Transcription
    Enable Auto-Transcription option
  5. You will get a few more option when you enable this in the More options.
    If you Hide Subtitle a participant can still go to More > Show full transcript to see it in full view on the side.  And they can close it by click on Close Full Transcript (show below).
    Zoom control bar with close full transcript highlighted
This Content Last Updated:
05/07/2025

Supported By


Customer Engagement and Support
This KB Article References:
This Information is Intended for:
Instructors, Staff, Students
This Content Last Updated:
05/07/2025