Fall 2023 IT Newsletter for Students

The Division of Information Technology provides a variety of support and services for students.   This edition highlights Back To School frequently asked questions.

Published:

Brightspace 

Brightspace is Stony Brook's official learning management system. Not all courses use our learning management system. If you do not see a course in Brightspace it does not mean that you are not registered. SOLAR is the official record of registration.

Need assistance?

Looking for Environmental Health & Safety Courses?
Environmental Health & Safety courses are moving to the new EH & S On-Line Training Safety Management System before October 4, 2023.  For more information, visit the EH & S Training Website

Laptop Loans

Students can borrow laptops & portable chargers from the Melville Library SINC Site/Tech station (1st floor of the Melville Library, entrance on the Academic Mall OR across from the Library Director's suite). Submit your request online!

Printing Services

All registered students have a print quota of ~1500 pages each semester.

** NEW Additions - Fall 2023 ** - Printers have been added to the Melville Library Lower Level, Melville Library Lobby, Melville Library Stacks (3rd Floor) & Javits Lecture Center Lobby

For details about how to print from anywhere & locations of where to print, visit: https://it.stonybrook.edu/services/printing

Respondus Lockdown Browser (Online Exams)

If you are taking classes that require Respondus Lockdown Browser, follow Respondus's Brightspace Student Guide for instructions of how to install and use the application.   Respondus software is supported by the company directly.  Should you require assistance, submit a support request from their website.   While taking exams, if you experience issues, Respondus provides a live chat option.  Their support guide provides their support information.

 
 

Tech Support

Need Help?   Visit one of our Tech Stations, access our self-help materials, submit a ticket online at service.stonybrook.educhat live with our service desk, or call 631-632-9800 for assistance.

Remember...Brightspace assistance is available 7 days a week (including nights and weekends).....Visit https://online.suny.edu/help/ for hours and contact information.

 

**NEW Tech station - Fall 2023** - East Side Dining

Visit https://it.stonybrook.edu/services/tech-stations for additional locations, information, and to schedule an appointment.

Virtual SINC Site

The Virtual SINC Site provides a way for students, faculty, and staff members to access site-licensed, academic software titles directly from their personal computers from either on or off campus 24 hours a day, seven days a week. Students can also use the Virtual SINC Site to access the Print From Anywhere service using any device or operating system.

Learn more about the Virtual SINC Site

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Customer Engagement and Support