Understanding Why Students Can't/Don't See a Course in Brightspace

If as a student in Brightspace you don't see a course you're enrolled in, the course might not use Brightspace or the instructor might have temporarily made the course inactive while developing it (especially before/after the semester).

Audience: Students and Teaching Assistants

This KB Article References: Brightspace for Students
This Information is Intended for: Students, Teaching Assistants
Last Updated: January 22, 2024
Average Rating: Not Rated
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There are several reasons why you, as a student, might not see a course in Brightspace:

  • You might not be enrolled. Confirm in SOLAR that you are enrolled in the course. 
  • You might need to wait 24 hours for your enrollment to populate in Brightspace. Once you enroll in a course, it can take up to 24 hours for your enrollment to also apply in Brightspace. 
  • The course might not use Brightspace. Check with your instructor on whether the course uses Brightspace.
  • The course might be temporarily inactive. Instructors can inactivate/hide a course while they are developing it; this is especially true before and after a semester. When a course is inactive, students will not see in it their My Courses list.
  • The Brightspace course might have a start/end date. If you see the course in Brightspace but can't click into it, the course likely has a start/end date set on it and you will be able to click into the course when it is available (as per that start or end date).

Contact your instructor if you believe you should have access to a course in Brightspace but do not see it or cannot access it.

If you're still cannot access a course in Brightspace after verifying the above, see Submit a ticket below.


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