Turning off the Proxy Setting on an Android Device

This Information is Intended for:
Instructors, Staff, Students

There is a potential issue with Android devices where a proxy is set by an app or an update. This will interfere with your Wi-Fi connection and you will need to turn it off. There may be slight variations to these instructions due to different devices having different manufacturers.

  1. Open the Settings app on your Android device.

    Open the Settings app on your Android device.
  2. Navigate to Connections towards of the top of the list. 
Tap Connections at the top of the list.
  1. Tap on Wi-Fi.
Tap wifi at the top of the list
  1. Find Eduroam (or the Wi-Fi network you're currently connected to) in the list and then tap the Settings/Gear icon next to it.
Find Eduroam (or the Wi-Fi network you're currently connected to) in the list and then tap the Settings/Gear icon next to it.
  1. Tap View more at the bottom of the screen.
Tap View more at the bottom of the screen.
  1. Scroll down and tap on Proxy - this will display a dropdown menu.
Scroll down and tap on Proxy.
  1. Select None from the options. Your Proxy should now be turned off in the settings.
Select None from the options. Your Proxy should now be turned off in the settings.
This Content Last Updated:
07/17/2026

Supported By


Customer Engagement and Support
This Information is Intended for:
Instructors, Staff, Students
Estimated Read Time:
1 minutes
This Content Last Updated:
07/17/2026