Troubleshooting Tips for Google Drive for Desktop
You can troubleshoot syncing issues with Google Drive for Desktop by restarting the app from your Start menu (PC) or Finder (Mac).
This KB Article References:
This Information is Intended for:
Instructors,
Researchers,
Staff,
Students
If Google Drive for Desktop doesn't seem to be syncing or there is a question mark on the G:\ 
, restart the app in your Start (PC) or Finder (Mac) menu.
Important Files & Links:
This Content Last Updated:
01/23/2026
Supported By
Customer Engagement and Support
Need Help? The fastest way to get support is by submitting a request through our ticketing system.
Get Help With Google Drive