Recovering deleted documents

OnBase will send a deleted file to the Trash Can (Recycle Bin) where the document can be restored by the user who deleted it within 30 days.

This KB Article References:

Restoring a Document

  1. To restore a document navigate to the Home menu bar within OnBase Unity Client and select the Trash Can
    Screenshot of the OnBase primary menu bar with the Trash Can button highlighted
  2. Then select the document that needs to be restored and click Restore
    Screenshot of the OnBase Trash Can screen with two documents selected to restore
  3. The selected document will then be searchable by others within OnBase again.
This Content Last Updated:
01/24/2026

Supported By


Customer Engagement and Support
This KB Article References:
Estimated Read Time:
1 minutes
This Content Last Updated:
01/24/2026