Having Google Mail Open When I Click On an Email Address from a Website

Audience: Faculty, Staff, Students and Teaching Assistants

This KB Article References: Google Mail
This Information is Intended for: Faculty, Staff, Students, Teaching Assistants
Last Updated: August 11, 2020
Average Rating: Not Rated
Your feedback is important to us, help us by logging in to rate this article and provide feedback.

When you click on email addresses listed on webpages, you might find that your computer tries to open Lotus Notes, Microsoft Outlook, or Apple Mail to email the contact. You can instead have your Stony Brook Google Mail open in Chrome as your default mail program. Here's how:

Setting Google Mail as the Default Mail Program

  1. Open Google Chrome ""

  2. Sign in to your Stony Brook Google Mail at www.stonybrook.edu/mycloud

If chrome handler iconappears in the address bar

  1. In the right side of the address bar, click chrome handler icon, select Use Stony Brook University Mail, and click Done and that's it.

    chrome mail handler options

If chrome handler icondoes not appear in the address bar:

  1. Click the image of google chrome settings icon or image of google chrome settings wrench icon icon in the top-right corner of Google Chrome
  2. Click on Settings

  3. At the bottom of the Settings page, click on Show advanced settings...

  4. In the Privacy section, click on image of content settings button in google chrome privacy settings

  5. Scroll to the Handlers section and be sure the Allow sites to ask to become default handlers for protocols option is selected

  6. Click on image of manage handlers button in google chrome settings

  7. If image of mailto protocol handler from Google Chrome settingsappears in the Ignored protocol handlers list, click X to the right to remove it from that list

  8. Click Ok

  9. Repeat steps 1-3


Additional Information

There are no additional resources available for this article.

Provide Feedback

Your feedback is important to us, help us by logging in to rate this article and provide feedback.

Sign in with NetID

Getting Help

The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Quick Ticket

Supported By

Customer Engagement and Support