Forgetting or Removing a WiFi Profile from a Mac

Your device saves a profile for each Wi-Fi network you join so it can reconnect automatically in the future. Occasionally, changes to the network or its security settings can cause an older profile to interfere with your connection. Deleting outdated or unused Wi-Fi profiles can help ensure a smooth connection experience.

This Information is Intended for:
Instructors, Staff, Students

Deleting a Wireless Network Profile on a Mac

  1. Click on the Wi-Fi icon in the top right corner of your menu bar at the top. Select Wi-Fi Settings to open the network settings page.
A screenshot of a macOS desktop background. The top-right Wi-Fi menu dropdown is open.
  1. Click on the three dots to the right of the network you're trying to forget. Select Forget This Network from the dropdown to remove it.
A screenshot of the macOS Wi-Fi settings window. The system is connected to 'WolfieNet-Secure', and an options dropdown menu is open next to it showing choices like 'Auto-Join' and 'Forget This Network'.
  1. Enter your device password if prompted. Then click Modify Settings.
A macOS system password prompt to modify Wi-Fi settings.

Alternatively, if the Forget Network option is grayed out and unavailable to you on your device for some reason, try one of two alternative methods below:

  1. Go to Settings. Search up ‘Profiles’ in the search bar. Click on Profiles.
  1. Select the wifi profile you're trying to delete. Click the - (minus) button in the lower left corner.
  1. Click Remove.
  1. Enter your device password.
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Here is the second method:

  1. Go to the Search function (magnifying glass icon) in the top right corner of your desktop screen. Search up Keychain Access and click into it.
  1. Go to login from the menu on the left side. Look for loki.noc.stonybrook.edu.
  1. Right click on loki.noc.stonybrook.edu and click on Delete.
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  1. Click on Delete again.
  1. Enter your device password.
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After trying one of the methods, go back to the top of the page again and see if you are able to Forget Network in Settings this time, or if the networks you've been trying to forget has already successfully been forgotten.

This Content Last Updated:
07/07/2026

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Customer Engagement and Support
This Information is Intended for:
Instructors, Staff, Students
Estimated Read Time:
1 minutes
This Content Last Updated:
07/07/2026