Emailing a Document as an Attachment in OnBase

Audience: Faculty, Researchers and Staff

This KB Article References: OnBase
This Information is Intended for: Faculty, Researchers, Staff
Last Updated: March 01, 2024
Average Rating: Not Rated
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You can email a document from OnBase to someone inbox. 

*Please note that you will need to make a formal request enable doc types to use the email function.  See details below on Requesting a Doc Type Policy 302 Categorization Review.

Onbase as an internal mailbox that maintains the security of the document.  Learn more about the Sent to > Internal user funtion.


  1. Log into your email. 
  2. In OnBase, search for your document (using Customer Query, Retrieval, etc.).  The Document tab will appear.
     
  3. Click on the Document tab, the tools will be grayed out until you click to select a document:
  4. Click Send To > Email Recipient (as Attachment)

    * If the Email Recipient (as Attachment) option is grayed out, then the security on this document type needs to be lowered.  This request must come from the department's Point of Contact (POC) and be made to DoIT.   All Document Types in OnBase are classified as Category 3 (the highest risk) according to the University's P302 Sensitive Information Classification Policy until it is requested to be changed.

  5. The Send to Mail dialogue box will open on the left side of the OnBase screen.  Click the Send button.
  6. Your Google Mail will open to your Drafts in a new tab.  You will see a blank email with the document attached.  Compose the email with a recipient to send it.

 Note: The Chrome broswer must be configured as your default Web Browser application


 

Requesting a Doc Type Policy 302 Categorization Review

 

All doc types are categorized as Category 3 (High risk to the University from disclosure) defined in the P302: SENSITIVE INFORMATION CLASSIFICATION POLICY and cannot be sent via outbound email within Onbase.  To lower the category of your doc types you will need to request a Policy 302 Categorization Review .  To make this request, create a ticket (service.stonybrook.edu) > sign in > click Browse Entire Catalog and search for OnBase in the search bar.

Fill out the form below and choose Policy 302 Categorization Review  - OnBase  to ensure that your request is quickly routed to the Information Security department.

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