Every year the Security and Awareness Training Group (STAWG) puts together a fun Cyber Security Awareness event to inform, educate, and protect our students and the University. They often call upon volunteers throughout DoIT to help support the event and this year we had a lot of help! CES was very well represented as were several other areas. I wanted to thank all who designed, ran, and supported our Information Security Social Engineering Social this year and DoIT's management for recognizing the importance of spending valuable time on efforts like this. When Mark first discussed the idea with me after a STAWG meeting, I struggled to see how it could come together, but the great idea was executed beautifully! John G did an excellent job organizing the entire event. Everyone participated enthusiastically and the vibrant student participation was thanks to the tone all of you set before and during the event. Whether you were swiping ID cards at the door, ordering supplies and food, booking Wolfie, pretending to be a social engineering hacker, or interacting with the students to reinforce cyber-safe practices, your help did not go unnoticed! The teamwork on display was truly worthy of imitation for all of DoIT and the University at large. Thank you for your willing spirit and to all the managers who made time for you to help with this important part of our security awareness program. Your involvement and support was critical to the success of this event. Thank you for putting together a fun and educational event during the most wonderful time of year, National Cyber Security Awareness Month!

Thank you for going above and beyond to move the myTIME project forward. In order to receive installation quotes from CPDC, they required pictures of locations. John walked the campus working with Building managers to try and get the requested information. His efforts are much appreciated! We wouldn't be able to act on a change request without his diligent efforts. Thanks John!

For Sandy's continued efforts to provide excellent through continuous training. Her most recent customer service week activities were not only informative and engaging but fun.

Jose, thank you for reaching out and organizing the Marketing and Communications technical team members to handle redirects and symlinks for the campus web servers. Your input makes the entire process work more quickly, smoothly and efficiently. I appreciate your help.

I recognize Eric Johnfelt for his efforts to go above and beyond to help the Infrastructure team debug and remediate an issue with one of their servers. He has been gracious with his time and shown a willingness to assist in a time of need. His technical and analytical efforts were not only impressive but crucial in remediating the issue and recovering important University data. Can't thank him enough!

I never would have believed when we hired you as a student aide that you would still be here today - although I knew RIGHT away we had someone VERY special!! Thank you so much for being the most amazing employee, coworker and friend, I literally don't know what we would do without you. You make every day working here fun! I'm so proud of how much you've grown here and how unbelievably smart, talented and gifted you are - thank you SO MUCH TYLER!!!

I am consistently impressed with Kristi's exemplary leadership skills, efficiency, and multitasking abilities.

She is a natural-born leader who motivates and inspires her team to achieve great things. She is also a decisive and risk-taking individual who is always willing to go the extra mile.

In addition to her leadership skills, Kristi is highly efficient and able to juggle multiple tasks simultaneously while maintaining a high level of accuracy. She is also incredibly organized and detail-oriented, always keeping her ducks in a row.

Kristi is a valuable asset to the Provost team and the university as a whole. She is a hard worker, a dedicated leader, and a skilled multitasker. I cannot imagine how our office would function without her.

Thank you for all that you do, Kristi! You are the BEST!"

I want to thank Mike White, a fellow blood brother in the Javits project. He sustained a lot of frustration, challenges, and unexpected turmoil in helping facilitate the contractors doing their part of the project, and then picked up with fast delivery when it came to his team. The project would not have made it as far as it has as of today (8/11/23) without his involvement, communication, and partnership. Shouting IT out!

Special thanks to Pamela for easily handling all sorts of unusual cases when on-boarding new student hires!

On behalf of the Infrastructure and Billing teams, I want to say Thank You So Much to Anthony. He had gone above and beyond to help us archive some Cherwell data and put it in a very easy to use format! We know you went out of your way to take care of this for us and it is really appreciated. You are a life saver!

It has been a privilege to work with you guys on the TDx project! You are all so wise, thorough, good humored, invested and conscientious. You make hard work not only worth it but fun to do. The way we split duties and supported each other made a very hectic time not so bad. Thank you so much for all you do!

Heather, thank you so much for being the best project manager! Your guidance, thoroughness and follow through has helped the team get through this project with such an aggressive timeline so successfully. I appreciate you!

Thank you, Mike, for your support during this implementation of TDx. Your leadership and dogged effort helped us get through this project and make our deadline! You enabled all the correct tools to get us through it successfully. I appreciate you!

I want to thank the three of you for your exceptional attitudes to help me get all things done correctly with the intricate Billing/Telephony/Cabling workflow in TDx. We are not even at 100% yet but you keep on plugging away with thoughtful questions and suggestions - all while already being live. I appreciate you all so much! We will continue to make things easier and more efficient as time goes on - and that is a direct result of your can-do approach.

Julie, I want to thank you so much for all your help on the TDx project. You dive into the details of all processes and come up with things that need to be addressed and with suggestions on how to get them done! Your time and effort have enabled us to be a success. Your documentation of all things TDx has been fantastic and has surely been a great help to all the DoIT technicians and customers as well. I appreciate you!

I can not thank Richie enough for all his hard work on the TDx implementation! Your willingness to get right involved, meeting with us, giving your brilliant suggestions are the reason we were able to achieve that aggressive go live timeline. Things look fantastic. Always a pleasure working with you!

Kelly's constant flow of positive energy, diplomacy and "big picture" view of the TDx project helped create an group environment that was enjoyable to participate in.

A big Shout Out to Chauncey Clark - he is always so professional and able to help me out! Thank you!

A special thank you to the Baron, AKA Rich von Rauchhaupt for his flexibility and willingness to jump in at the final switchover with the recent ITSM Implementation. Rich was asked last minute for some assistance, not only did he know what needed to be done - he did it and more! True team player! Thank you!

Henry was instrumental in the success of the recent ITSM implementation. Henry took it upon himself to learn the system, learn how to create groups, workflows, forms, you name it - Henry can build it. Every time the team met to discuss next steps, Henry had already done a majority of the work. His focus and dedication ensured the success of this project.

Kelly recreated the Service Catalog for the new ITSM system, with inputs from the organization. This was a significant amount of work and needed quickly to import into the new Service Portal. She also wrote out the requirements for a complicated workflow for billing within the Cabling ticketing system. She trained the users and will provide ongoing support with this functionality. Great job Kelly!

A huge thank you to the newest member of the STAR IT staff advisory team, we appreciate your dedication to the student employment experience.

Michael Castro and Gabriella Mendola are always very helpful

I want to let you know how much I appreciate the invaluable service that Paul St. Denis has rendered over a period of many years. I have often needed help with presentation problems and have always been able to count on his insightful, patient, and effective assistance. He is a wonderful source of knowledge about the use of computers in preparing effective presentations for courses. I usually leave his office with my immediate problem fixed, but also come away with valuable computer suggestions. He is a great asset for the university community. I hope he receives appropriate recognition for his expertise and his willingness to share it with others.

One of the great things about him is that he would really listen to the operational need when I would reach out with a problem or an area for improvement, and he would teach me how to think about things in a very analytical way that allowed us to come up with so many solutions or better processes. I'm certainly a better employee and asset for Stony Brook because of what I've learned from him. In all of my departments, when I ask for data, I am so much better at identifying what is needed and why and pulling the right information from the right place because of how he taught me to think about data and processes. I am also so much better at breaking down a process and finding the most efficient solutions or improvements. EPO came a long way from when I first took over and Anthony was a very important part of the team.

As I learned about parking, including the data and IT side of things, I came up with so many "wish list" items that would streamline and improve processes. I am so spoiled by his innovative and creative programming solutions that today, when I have any software that doesn't work the way I think it should, I actually send suggestions to their help desks for workflow improvements. I'm sure they don't always appreciate it, but I know it's possible because of my work with Jason. I would never have learned how to communicate that to other software developers if I had not worked with Jason and seen what can be done to take full advantage of software and customize its options.

While we worked together for the shortest time, he was able to expedite and prioritize any requests I sent and I am so appreciative that a group as busy as yours could prioritize these tasks because of Trevor's familiarity with PGMS and parking as a whole.

Thank you for your "PD&T (Professional Development & Training) Checklist." We appreciate you for sharing the Concur/DT information with your team. It definitely makes our work lives easier and helps your team receive their reimbursements faster!

A tremendous THANK YOU to Ray Chan and the ASA Team for their continued support with Concur/TS, Ricoh/Kofax, OnBase, WolfMart, and everything else they do behind the scenes. We would not be able to do our jobs without them!

Thank you, Joe, for always making time to meet to discuss our requests; for asking thoughtful questions that help to provide direction or resolve issues; for thoroughly analyzing the issues and presenting your findings in a clear, concise and comprehensive manner; and for implementing changes in an amazingly quick turnaround while balancing multiple priorities! We greatly appreciate all you do!

I'd like to give a big shout-out to Gail Levy. I needed some information for the new Cisco WebEx phone upgrade and wasn't quite sure where to start. I was lucky enough to touch base with Gail who wasted no time in offering to do a zoom call with him. She took the time to go through every setting and option that I needed to know regarding the upgrade. Gail was extremely patient and understanding and wanted to make sure I left our zoom call with all the info I needed to know. And she did so with a smile in her voice :-) Thank you Gail!!!

DoIT Training has done an outstanding job with developing OnBase training material for the end-users. This has been tremendous in reducing call and support ticket volumes from users with questions about how to use the OnBase software. - Thank you for all your hard and great work!

To Terry for going far above and beyond the call to coordinate upcoming EAI's move to the Melville Library. Your efforts have been invaluable and most appreciated. Thank you so much for all of it.

In regards to the OnBase ECM Project: "This is a great accomplishment. This project has enhanced information security and supported process improvements in many departments. And this project finished on time and below budget !!!!!

Thank you Hassan and Rich for all of your input/guidance on the STAR IT program and its implementation!

Thank you for all your guidance regarding Brightspace/Bb transition. The assistance you've provided me on multiple occasions has been invaluable. Thank you for the time you've taken to support me.

Michael is always extremely helpful, goes out of his way to provide assistance & additional information/clarifying details when needed. His customer service is excellent and turnaround prompt! Thank you for being such a great asset to the DoIT team!!

I just wanted to say how helpful Chauncey was to both myself and our office. He was a huge help in getting our machines set up and running, as well as troubleshooting some of my specific set up issues. He was extremely professional and took the time that was needed to make sure we were up and running :) He is a great asset to the team! Thanks for all of your help Chauncey!

You are doing a great job servicing Financial Aid. Thank you for all you do. Jan

Theresa O'Connell has been truly outstanding, she helped me resolve an issue that has been tossed around since the beginning of September. Theresa has gone above and beyond to resolve the issue on a timely manner. Her professionalism is reflected in her exceptional customer service.

The CES team has been unbelievably supportive on numerous projects. The Stony Brook Union was a huge project, and could not have gone as smoothly without their support.

They are friendly, knowledgeable and always willing to help. I wish I knew about this sooner, I apologize for sending this so late!

He's awesome. That is all.

Thanking Michael for his guidance and patience in his first time as Chairman of a CES search committee.

Thank you for your participation in getting the student recognition award- IT STAR Recognition Program initiated.

Thank you so much for helping me when my computer chased. You are amazing at your job. Way to go.

Chauncey Clark has provided such exemplary service to my office, New Students and Transition Programs. We are a central office for Welcome Week and Chauncy has addressed every issue we've encountered as we sought to access new laptops, access the university secure network and provide technical assistance if and when we experienced issues managing these processes. Chauncey is extremely organized, provided direct, succinct information allowing our issues to be solved and was quite thorough in his presentation of this information. I greatly and sincerely appreciate the assistance he has provided , his thorough manner, and the generosity of his spirit.

A BIG Shout Out to Chauncey He is always there to help you out, answer your questions, and does it while being very patient and professional.
Thank you, so much I really appreciate all of your help!

Shout out goes to the Networking Team for their participation at DoIT- Student Employee Boot Camp 2022
Behzad for his 30 years of Boot Camp participation and the Networking team who stepped in this year for a fantastic interactive filled presentation at the last minute.

Shout out to Nichole who is one of the most pleasant, most helpful people at this University! Whenever we refer a customer to her for training and tips, she always delivers!! Even in a brief email, the content she delivers is clear and concise and extremely helpful!

Thank you, Diana, for sharing the information for NERCOMP and for your guidance.

For stepping up during Brightspace Implementation and taking on responsibility that was not part of the original plan. Had the two of you not done so, we would not be where we are today .... thank you so much for all of your help!

Changing an LMS is not an easy task and had it not been for all of you, our instructors and students would not have adequate resources to begin this journey. Thank you all for your "we can do this together" attitude and for the help you provide each and every day to our faculty and students. How fortunate I am to be part of such a team!

Thank you so much for your help with On Base! I appreciate your help and quick response so time sensitive material could be sent to the appropriate team. The additional tricks and guidance you provided will make using On Base so much easier. You went the extra mile and provided 120% support when it was needed most.

Outstanding IT Partner!
I just wanted to bring this to your attention. Ralph Molaro's outstanding willingness to help, without any hesitation. Time and time again Ralph steps up!
I couldn't thank Ralph enough. I am so grateful he is part of the SBU Team!
Thank You :)

Thank you for the quick turnaround with the student recruitment for the Service Desk - The phone screens were very helpful!!

We had a parent having an issue with delegated access to her daughter's student account contact the Service Desk. This parent was extremely frustrated to say the least. She chose to take her frustration out on staff members of the Office of Student Financial Service along with Jason and Sandy by being extremely rude, yelling, cursing and name calling. Jason and Sandy were beyond professional when speaking with her, trying to ascertain the problem, trying to defuse her anger and the inevitable transfer of the call to Student Financial Services. Their calm demeanor was truly welcomed by us in the Office of Student Financial Services. Hats off to them. Turns out the parent was on the wrong website when trying to access SOLAR.

Nichole, thank you so much for all of your help over the past two months after I started here. Coming into a new position can be really intimidating and you've always been so supportive and helpful with getting me acclimated to the University.

I want to drop a note and thank Kevin Nolan. Kevin, I appreciate you rearranging your plans and making accommodations on such short notice so we can get the floors cleaned in the ECC switch room. I know it was a hassle but, as always, you were amenable and a team player. I know it was not easy and I just wanted to let you know appreciate you!

Thank you, Joe, for always being so incredibly responsive, for resolving issues presented to you so expeditiously, and for always providing thorough, detailed and thoughtful explanations on matters presented to you. Joe is a tremendous asset to the DoIT team and to SBU!

Jason is always very helpful, patient and professional. I am always impressed with how quickly he can figure out any issue with myresearch and fix it. Jason and Joe are the "dynamic duo" of myresearch. Many thanks to the both of you for your hard work in keeping the research at SBU moving forward!

I am continually impressed with Ellie's professionalism and work ethic. During the current OCI Implementation, Ellie has assembled a list of outstanding issues that we need the Vendor to fix. She presented this list to the DoIT team and the Vendor on Friday, 4/1. Her presentation of the situation was well laid out and concise. She stayed calm and didn't waive on the points as the Vendor looked to redirect issues. Thank you Ellie for all your hard work on this project!

Thank you for your guidance and recommendations regarding the docking station. You are always willing to help and a pleasure to work with!

I am so grateful for this team. From implementing OnBase and helping create a variety of solution to manage our workflows of documents using information from Slate, OnBase and PeopleSoft, we now have a Worklist in PeopleSoft that takes 3 minutes to run and saved me from being the "workflow". I love Google Sheets but less is more, and this team removed hours of work that came with Slate, OnBase and the removal of Nolij. Thank you for listening and creating an ideal solution. I know you hear from me a lot and I am amazed at what you accomplish. I will keep problem solving, thank you for helping make the solutions a reality.

I just wanted to say that Lorraine is an awesome team member. Anytime we run short on students or professionals she is ready, willing, and able to have her team assist us, no questions asked. It's really her can-do attitude that we appreciate the most. I am proud to work on the same team as her!

As a MSE (Media Service Engineer) Tech we cover a lot of this University: West, East, South and Southampton. Our offices are based on west campus and it is not easy to diagnosis or gather supplies to fix issues on East campus. The gentlemen in HSC do a great job and provide a great partnership on collaborating technical issues on their side of campus so that our MSE team can fix the issue knowing what we are walking into with providing us the information needed for us to have the right tools and materials for a quick repair. My hats off to all of you on the East campus in HSC!!

Thank you Jason for assisting with my phone WIFI issues and always being so accommodating and kind.

I had to escalate a hardware issue to John for a remote customer, and he was a big help in resolving the issue!

Jason, is always pleasant and helpful when I call for assistance. He helped me to resolve several issues. He is patient and has a great attitude.

Thanks Joe for all your work on our upgrade project! Your efforts, skills and helpful attitude have made this a great success! Hope you enjoy your much deserved vacation time!

Thanks so much for always being so attentive to my PeopleSoft requests!

James has stepped up and helped out with our Pinnacle upgrade. Pinnacle is the system that allows DoIT to bill for telephony services. James went above and beyond and worked with the vendor to get us past the first step of the upgrade, and will help out w/ the last step. He led the charge to make things happen. Kudos to James!

This Shout Out is going to Helen Mo for continuing to make improvements to the REACT Password Reset System. These improvements will ultimately make it easier for our students to manage their passwords and avoid unwanted aggravation. Helen and her supervisor Fang Peng continue to push forward new enhancements that make for a more resilient solution without compromising security. These improvements are a win-win for everyone involved.

What can I say about Behzad? He is passionate, extremely knowledgeable, thoughtful, and did I say passionate? He explains complicated things in ways that are easy to understand, finds the straight path to solutions when others of us aren't, and truly cares about doing good work. He gives honest and well-considered advice and contributes something positive and valuable to every conversation he is part of. Thanks Behzad for all of your tireless efforts on the Oracle Cloud Infrastructure (OCI) project, and for everything you do.

Greg Davis has been very supportive and helpful during my two years here at Stony Brook and always takes the time to assist me in learning the skills and the tricks of the trade, especially with technical issues we may face in the Audio Video control side of things here at Stony Brook, and for that I sincerely thank him! Go Seawolves!!!

Ed Brunet and myself started here at Stony Brook at the very same time and in the very same department... all at the height of the pandemic. Ed has always been very outgoing and very eager and happy to help both myself and others with their projects... both large and small alike. He is highly organized and a great asset to our team, and for that I am truly appreciative and grateful!!!

Jeff is always pleasant and ready to assist in supporting upgrade issues for the Tableau server. He also helps to identify and resolve servers, networks, etc. issues as needed. He has a good understanding of when an issue is urgent and is quick to act. He is an asset to the Stony Brook team. Thanks for being there when we need you, Jeff!!

Thank you for solving our Pharos issues so promptly here in ECC!

I want to take the time to appreciate Brian Heller and Eric Rosenberg who consistently go above and beyond what is expected.

I have been extremely impressed by your leadership skills, your work ethic, and your enthusiastic attitude. Your success continues to shine through, from project to project

You're certainly an asset to Stony Brook University and we know DoIT wouldn't be what it is without people like you.

I want to thank you again for all of your dedicated work and sincere efforts.

Thank you for organizing the Adopt A Family event! I'm glad that IT was able to assist in bringing joy to the family during the holiday season.

Thanks, Kathy, for help with problems large and small, and for pointing me in the right direction on any IT/tech question.

A big thank you for taking the time to stop by my office today to help me with my Google Drive. Your effort, direction and patience were greatly appreciated!

"Oracle recently changed the licensing model for their Java products. In short, Java products released after 8u202 and 7u80 now need to be covered by a paid license. In addition, Oracle stopped addressing security flaws in the older, free, license versions. There are over 80 known significant vulnerabilities in the 8u202 alone.

We needed to test the impact of JAVA upgrades and removals from devices in several areas known to actively use JAVA. John volunteered to do that because most of the Stony Brook Research Office devices use JAVA and he was concerned about the impact on his customer base. He took the lead running tests with H/R and Procurement department devices. He not only tested it in these departments, but took the lead in actually fully updating the devices in these areas as needed.

So, thank you John for your careful testing. The tests you performed helped in refining the automated approach for bringing devices that need JAVA up to date and removing it from devices not in need of the products. Your work ultimately helped make thousands of devices more secure and bring us into alignment with current Oracle Java licensing terms."

Michael Thaxter has automated the BIOS update process for DoIT managed Windows devices. The process now allows many hundreds of devices to be updated within a few hours. As a result most of the managed devices now routinely run the most recent available BIOS. As most BIOS updates are released to address security flaws, applying BIOS updates in a timely manner makes the devices more secure.

For always being so helpful and non judgmental when I ask questions about classroom technology! I always enjoy our interactions!

Nicole has graciously come to my rescue on many occasions. She is patient, kind, and never makes me feel like I've asked a dumb question. When I first started, she set up a one-on-one meeting to go over some tips and tricks to help make me more efficient at my job. I really can't thank her enough.

Kathy is the best! I was waiting for Doit to respond to my help ticket when I saw Kathy in our hallway. I stopped to say hello and she offered to come to my office and help when she was done with her next client. She is so friendly and knowledgable... I always love when she comes to help me. Thanks Kathy!

Biagio has helped me, and by extension our department out tremendously, not only with computer problems, but in suggesting ways to improve our work flow and helping us get computer tech. This man is amazing, and a great asset to the University!

Biagio has gone above and beyond for our department. He always has a smile on, though he is masked up these days (LOL) and has a great positive attitude. He is there for us when our computers need swapping out, getting the duo-connections right, setting up the printers. You name it, Biagio takes care of our department. Thank you Biagio!

Evolving browser standards and browser versions caused issues with the SOLAR Payments functions. This caused issues and many phone calls to the Help Desk and other administrative offices from parents and students trying to pay their semester bills, TOPP bills, traffic tickets, etc.

Happily, the problem has been solved through the intelligence, hard work and common sense of Stuart, Fang, Shih-Liang, Andrew and Chandan. About a month ago they devised and implemented a workaround that allows this function to operate flawless. Simultaneously they worked with our software suppliers to make them aware of the issue and test the proposed official solution.

I just had a minor emergency during a Competency Exam for 950 students over here in Biology ... Paul wrote a custom formula on a Google Sheet that auto graded an exam output, basically saving me hours of work over the weekend. I'm sure you already know this, but Paul is incredible. We use his online "games" for teaching and his resource-tools for assessment. For nearly 15 years, Paul and I have worked together and he has demonstrated brilliant creativity and a remarkable work ethic.

The trivia game was so much fun! Thank you all for putting it together!!

Thank you for generosity in contributing to the Student Shout IT Out program!

Jason, THANK YOU for your prompt attention and resolution to what I considered "a morning technical crisis that would have prevented MANY tasks being accomplished today". Your quick knowledge of the situation and resolution allowed for me to resume all that I needed for a productive work day!... and your upbeat morning personality assisted with this interaction being such a positive one.....THANK YOU AGAIN!!!!

Kathryn worked diligently along with Mickey W and other IT CES staff to resolve the ECC print issue. Thank you Kathy for always being so easy going and thorough.

I've been with SB for over 8 years and the IT department has always been there for me. Patient, professional and polite. Forever helpful, and I'm forever grateful!

Thank you for going above and beyond to help me and my team - always with a smile! We are so fortunate to have you!!

Thank you for always being so helpful and patient no matter what the issue big or small may be! Your help is much appreciated!

You have been such an added addition to our IT department in University Police. Not only do you take the time to help me with my trivial problems and questions, you have been taking care of the crucial needs of a department this large and it's distinct nuance's. Thank you for all you do! Happy IT Professional's Day!

Thank you for always being so helpful and patient no matter what the issue big or small may be! Your help is much appreciated!

Thank you for going above and beyond to help me and my team - always with a smile! We are so fortunate to have you!!

I've been with SB for over 8 years and the IT department has always been there for me. Patient, professional and polite. Forever helpful, and I'm forever grateful!

Dennis is a superstar colleague and true inspiration as a leader of IT. Every interaction I have with all members of IT is always a positive experience. The Stony Brook IT Team is the best of the best! Wishing you all a Happy IT Professionals Day!

Rich and Kevin We can't say enough "Thank you" for your hard work and dedication to support us in Dental School, especially during our recent numerous system upgrades. Your superb technical expertise and highly professionalism have made the processes completed smoothly and in a timely manner. It has been a great pleasure to work along with colleagues like you who give your all to help and support. Happy National IT Professionals Day!!!"

A huge Shout IT out to Kathy who has been indispensable person for all thing IT for ATAS operations. From attending promptly to work request to walking me through the steps - for the second time- how to setup the iPads for office and individual advisor use for presentations, Kathy continues to solve these issues with her warm smile and calming demeanor. On behalf of ATAS, THANK YOU, Kathy

Thanks to Rob, Monique, Jason, Joseph and John for all of their help and guidance throughout the year. You are vital to our operation and your willingness to assist is most appreciated!

Thank you Joseph, for all your support and guidance throughout the year! Your knowledge and insight on the myResearch system is invaluable. It's so reassuring to have a point person to field our inquiries so quickly and completely. Thanks for all you do!

Thanks John, for all your support throughout the year! You always field my inquiries straight to resolution all the while being so pleasant and helpful! Job well done!

Jason Thank you so much for all you do to make my job easier. You are always so helpful and pleasant. The university is fortunate to have you.

Anthony, you are excellent at your job. Thank you for everything you do for the Office of Financial Aid and Scholarship Services.

Mindy has been working tirelessly through the many requests we have been submitting from the pediatrics department in the name of patient safety. She is an invaluable partner to have as she is not only the content expert on the IT side but she has a keen understanding of the caregiver side which helps guide the IT workflow. We have established a fantastic working relationship and I couldn't do the patient safety work I do without her!

Victor is the amazing go-to problem solver in AMS (Applied Math & Statistics) for decades -- he stays on top of all of the Department's technology needs, diagnoses and solves IT problems of all types, keeps us outfitted for safety during COVID, and always does so with a smile and great sense of humor. Victor is vital! Many thanks!

Kelly is always thorough, prompt, and gets stuff done! She assisted the IAM Evaluation Task Force with setting up over ten meetings with Stakeholders all across the campus. Without her clear communication and diligent skills, we wouldn't be on track with these sessions. Her efforts are much appreciated! Thank you, Kelly!

George you are the best, thanks for always be willing to help with any computer or printer problems at the Lab, even when I call you with an issue not pertaining to you, you never answer in a negative way, always direct me to the right source. your advise is always on point. I thank you for all your hard work and you commitment to the department.

I received an email from Connor Leszcuk after having a number of issues assisting my students in getting the Citrix Receiver app to work properly on their computers. I knew immediately I was being assisted by an individual who took great pride in his work, was extremely knowledgeable and was tenacious in following up with problems that needed to be resolved. It was such a positive experience having Connor assisting me and my students...truly a dedicated employee. I know he communicated with others in IT on my behalf on his day off, and continued to provide suggestions for solutions for my students until all my issues were resolved. Stony Brook is lucky to have such a devoted employee on their staff. Thanks again, Connor!

John is always on top of all the IT needs of OVPR, especially as we work from home. Whenever I lose connection, I can contact John and he's solves problem within minutes! He's the best! And...he's a super nice guy which is an extra bonus.

This is a BIG shout out to Jose!!!! He is the best at what he does. Always so helpful and patient. You are most definitely appreciated. :)

Joan has been an amazing force for all things Telehealth. She is always so helpful and friendly - a true gem. I have worked with Joan on one project or another since March 2020 and each task has been addressed with intelligence and a good sense of humor. Joan - you a true example of why I love working here at SBM. Thank you for all you do!!

Thank you to the entire HSC/UH Client Support Team for always being there for us and for your seemingly never ending patience! We are lucky to have each and everyone one of you.

Always very responsive and helpful - Kevin is effective in his role and I always appreciate how friendly he is when helping me out - thank you!

In an department as crucial as ours, it is necessary to have timely solutions to the problems that arise. You have always been there to fix any of the reported problems as soon as possible. You even anticipate the problems before they come up. Plus you were instrumental in adding additional help to our IT personnel. This has been an unexpected additional asset to the department. Thank you for all you do!

The Managed Care Department and I cannot thank you enough for all of the support (workwise and moral) and assistance you all have provided us over the years. Since you've moved out of 31 RW, we have missed seeing your faces every day and now that we are moving to Commack, we will see much less of you all, but in our hearts you will always be a part of our very dysfunctional family :) Happy IT Administration Day!

John has been a continual asset to our Center, including and especially in the early days of COVID when we were all scrambling to find our footing in telecommuting. Thanks John for your continual efforts, patience and level head!

Nicole, thank you for all your assistance with blackboard and zoom. You're very knowledgeable and patient!

Biagio is a pleasure to work with and gives computer instruction in terms the lay person can understand. He makes the process painless when updating or adding to your computers capability. Thank you for all of you hard work and dedication to ensuring that we have the tools to perform our jobs!

Taryn, thank you for making everyone who comes into our office valued and welcomed...

Thank you Margaret for being the best at knowing how to get things done with pride and perfection. We all appreciate how you hold Southampton together every single day..

Thank you Angela for alway stepping in when needed and a high level of competency and caring for everything you do.

Thank you Teresa for being highly skilled, a team player and always smiling. We greatly appreciate all your efforts

Thank you Jessica for all you do and the highest level of professionalism

Curtis, you are awesome! You spent countless hours assisting relocating the SHS and CAPS staff this summer and we are all so appreciative. You also helped IT infrastructure at COVID test sites ! All such great teamwork! Thank you for always being there.

John, thank you for all you do. The health, wellness and prevention team of the Division of Student Affairs is appreciative of your talent and expertise. You are always here when we need you ! Thank you for being a valued team member!

Thank you Joan for being available to allow for the seamless ability to COVID test on west campus using east campus technology. Your ability to find solutions and solve problems is breathtaking ! You are prompt and such a pleasure to work with. Thank you for your continued collaboration.

I recently attended the Mini Byte on scheduling appointment slots in google calendar with Julie Sharma. She brings you into new knowledge and shares all of the important pieces so you can maximize your use of the tool - all in a way that is focused, well thought out, funny and engaging! I love how she has participants using it within minutes of starting the training, it is so effective to learn that way.

Thank you for assisting me with my long list of computer troubles and making me laugh in the process. I appreciate your help!

Super special shout out to Evan at the Southampton Campus! Evan is the 'secret glue' that keeps the entire Southampton campus connected! From PCs to videoconferencing with the main campus he does it all!

On behalf of the Graduate School team, I want to thank Biagio for all of his effort & time. Not only is Biagio a pleasure to partner with, but he always goes above and beyond to assist. His creativity, kindness and work ethic are unmatched! Thank you, Biagio, for everything you do!

Fang has taught me so much in our work together! She is careful and considers deeply when faced with a problem or task. She works something until it is truly done. She is trustworthy and responsive, and I always enjoy her. She elevates my own work. Thanks to Fang!

Huge thank you to Ray Chan and all of ASA! The team is constantly working to support all of Admin & Finance, helps troubleshoot complex Procurement issues, and is extremely helpful with the campus community and all of our Jaggaer/WolfMart end-users!

Dear Dr. Eisenberg, Just a note of thanks for your outstanding IT service to set in place computer access for our School of Medicine Dean's office Scholarly Concentration Program Research Track statistical students! Your extraordinary efforts to guide Mr. Paul Stern in setting up two new secured computer environments (with special hardware and software requirements) to support our medical students' 2021 summer research projects were very much appreciated; you and Mr. Stern saved the day! Given the unique aspects of this special IT request, our SCP-RT medical students and the statistical student team were all sincerely grateful to have your expertise and experienced IT support! Best Regards- Dr. Laurie Shroyer

Dear Mr. Stern, Just a note of thanks for your outstanding IT service to set in place computer access for our School of Medicine Dean's office Scholarly Concentration Program Research Track statistical students! Your extraordinary efforts to set up two new secured computer environments (with special hardware and software requirements) to support our medical students' 2021 summer research projects were very much appreciated; you saved the day! Given the unique aspects of this special IT request, our SCP-RT medical students and the statistical student team were all sincerely grateful to have your expertise and experienced IT support! Best Regards- Dr. Laurie Shroyer

Anthony is exemplary as an expert in his knowledge of ECM application systems as well as the general administrative applications that we support. He is a go to source of experience and knowledge when you're working on a solution or resolution, and who can offer a suggestion, technique, a piece of code or SQL query to help close a problem as well as bouncing an idea off of or helping to develop an approach to an issue. Anthony is a coworker who in his professionalism, dedication and collaborative work style, makes him all the pleasure to work with.

I 'd like a give a big shout out to Theresa, who always comes through for the Blood Bank. She gets my email broadcasts out even under the most difficult time constraints and situations; she never lets me down. Theresa, you are the best!!!

Mark Lang has been indispensable and a life-saver for the past ten years at SoMAS. Not only does he know all things IT but he's pleasant and cheerful to work with.

Bill is my right-hand man in designing effective powerplans. He has tirelessly worked to improve our Enhanced Recovery order sets and ensure a smooth workflow for everyone. Bill- I would be lost without you, so THANK YOU!!

Rosa is simply AMAZING! She is knowledgeable and resolves problems quickly and effectively. She never fails to bring her very best to the table and is quick with suggestions and ways to improve. THANK YOU ROSA!!

Efrat Bolze is an outstanding programmer/analyst! We've been working on a huge project for the past 3 years, still ongoing, and every step of the way she has been professional and engaging. She offers great feedback and is diligent with her work. THANK YOU EFRAT!!!

Thank you for all your help and professionalism. It is a pleasure dealing with you; and I don't know what we would do without you.

Cedric is wonderful! He is helpful, attentive, smart and an absolute pleasure to work with. He is a great person and a great collaborator and we are lucky to have him over here in the admin building!

Nichole is my "go to" person for all things tech related and is always CHEERFULLY willing to assist on a moment's notice. THANK YOU NICHOLE!

Paul, you are one of the nicest people on campus. You are always willing to help out with any coding problem. You stick with it until it is fixed! Thank you for always being willing to lend a hand.

You all are a really stellar group who provide an invaluable service to us faculty. I have received prompt and effective service EVERY time I have needed it. Simply an extremely well-run department. Many thanks for all you do! Truly one of the top departments at SBU!

I don't know what we would do without you here. Your expertise is invaluable. You disposition, even better! Special thanks for putting up with my PC. It is my pleasure to work with you, always.

Thank you, Cedric for your amazing work! You are so attentive, knowledgeable and thorough in taking care of all our desktop support needs :) We so appreciate your kindly support.

Thanks for lending a hand. Your guidance is so helpful and your solutions are always the BEST. THANKS for your immeasurable patient with your customers...

Thank you Eric! Your patience and expertise assures that SBU has a reliable place to publish our websites to under some difficult circumstances. Thank you for always responding to my questions. It is amazing that one person has been managing this huge undertaking. It is my pleasure to work with you.

Thank you Evan for keeping our classroom IT working smoothly! You are a pleasure to work with!

You are the best! Your team keeps us up and running!

It's always a deadline in payroll and the whole group really works to get us up and running. So much stress and they make out job so much easier.

Thank you to Diana Voss for her very good - actually brilliant - idea about how we can improve the logic for de-provisioning students' computer accounts in a more secure way, while allowing them to complete their coursework as needed. This has been a sticking point for us for many years and this fresh idea is just the kind of thinking we need to make things better.

John and Ray, just want to thank you and your team for the outstanding work on this project [OnBase ECM Implementation]. More Kudos are coming.

Thank you Nichole for suggesting the name change from IT Shout Out to Shout IT Out. Awesome recommendation!!

Chauncey provided guidance when I needed to setup DUO on a new device. He also resolved a connection issue with Citrix on the Crystal server so that we could work on Crystal reports. He assists and resolves problems quickly and effectively.

I just wanted to pass along some kind words regarding Anthony. He has always been extremely helpful to me and the entire Registrar's Office. I have been very grateful for his patience, expertise, and willingness to quickly respond to our inquiries and offer assistance.

His help became even more evident during our transition to Onbase. Anthony is quick to respond via email or chat to help guide us through. I am very appreciative to have such a tentative support individual during this transition. He is a great asset to have on your team!

Whenever I need her help, Nancy always responds promptly and goes the extra mile to help our community. I truly appreciate her help!

Paul was very helpful and accessible. I know if I have any issues, I can easily reach him. Thanks Paul!

Andrew has always been the go-to person for anything related to PeopleSoft. He is one of the unsung heroes we have in Information Technology. Thanks for always being there for the Stony Brook community.

What a great idea! Rich Stein has helped me many times over the years - always personable, very knowledgeable and overall a pleasure to deal with - keep it up, Rich!

Ralph was enormously helpful in helping me cope with multiple hassles in setting up my new computer (as well as a zillion other things over the past few months as I dealt with problems with my old computer).

Ralph is a wonderful mentor to me and a wizard at what he does on a daily basis. He has so much patience and will truly give 110% to any task that he gets. Anyone that knows him can absolutely agree. I am very grateful to work beside him.

I want to give a shoutout to the entire Classroom Technology team! They have my back everyday, and knowing that I have a capable team that's willing to step up, frees me up to focus on the things the organization asks of me in order to reach goals set forth by DoIT and University leadership! Preparing for hybrid teaching in 2020, and then preparing for an in-person return after 18 months has not been easy the last two summers!!!

Even though I said that we could not update information in Blackboard Fall 2021 course sites, Mark persisted and found a way to update all courses. He did not have to do this and I appreciate greatly the fact that he did so all students have the correct information of where to obtain help for accessibility should they need it....Thank you Mark!

Thank you fella's for all your work at the SAC covid test site. When we were trapped in time, surrounded by evil and low on gas, you all worked together to develop a firing solution so we could register people for their covid that had not previously register. Thank you all for that. Truly a great display of people from different area's of DoIT coming together and achieving a goal for another department in short order that the entire university become dependent upon for Covid testing. If I missed anyone, please let me know. There were no minor players on this. Well done and Thank you!

If it were not for you and your students assistants help, the Great Student Health Migration of 2021 would have taken twice the time at LEAST ! You & your student braved many dangers and endured a covid exposure to help us out !!! Very happy no one tested positive after that : ) Thanks does not quite cut it, but it's all I have to give. Thank you all! John

Thank You Behzad !!! If it were not for your work Student Health Migration would have failed !!! You ARE the network King! Thank You! --John & Co. from Student Health

Mary my "Business Office Guru" has helped me with everything from invoice issues, to vendor schedules to ordering things from Wolfmart and beyond and every thing in between. She has saved me more time and aggravation over the years then I can count. Thank you Mary!!

Jarrod was incredibly helpful in answering faculty questions when we transitioned to remote learning during the pandemic and when we began in-person instruction again in Fall 2020. I appreciated his help and knowledge so much during this process!

John you are irreplaceable when it comes to someone to help fix our computers or add a new program. Your easy-going personality and great sense of humor are a much-needed joy and addition to Procurement. You always get the job done and always with a smile and a laugh. I want to say thank you so much for being there whether it be problems/issues great or small. You are extremely dependable and efficient. Kudos to you John! We are so fortunate to have you! :)

Thank you Kathy for always helping with all the glitches and updates so needed! You Rock and I am so glad we have you to make our work all that smoother!

Thanks for ALL your help while working remotely with all the glitches I had! You are awesome!

Through all conditions Ralph is always there to help no matter what is thrown at him!

Cedric is the best! He's always responsive and does a great job with all the moves we've made recently in A&F. Thanks Cedric!!

Thank you for keeping us updated and connected on all the google changes through out the pandemic while working from home.

A lot can be said about working as a team. You two always have our backs when we need you. Always thankful for your prompt assistance in keeping us all 'connected'!

Chauncey has ensured the EPMO team can always perform their work, whether it was troubleshooting application issues during the pandemic to moving equipment to different spaces. Every time Chauncey is assigned an issue, I know it will be handled quickly, correctly, and he always follows up later to ensure the problem is resolved. THANK YOU CHAUNCEY!! I appreciate all your hard work!!

Always helpful and follows through! Appreciate he goes the extra mile to figure things out.

Thanks Rich! We could not have launched the DoIT Shout Out Program without you! You are always very kind and patient with the non-technical Folks!