About the Program
Working with someone who did you solid? Send a short shout-out to thank your IT coworker in IT or bring attention to a great service they provided, no matter how big or small!
DoIT is collecting and distributing feedback to help recognize the good that happens on a daily basis in IT. The information will be displayed on the DoIT webpage. Shout IT Out and help create a positive work environment for everyone. We hope this program helps cultivate a more fun, productive and engaging workplace which will help us attain what Shawn Achor describes as the “Happiness Advantage”, according to researcher Shawn Achor (see more here: video or article).
Additionally, you may want to consider nominating your shout-out for a Core Value Award.
What's Been Shared
July
June
May
April
February
January
December
November
October
September
The CES team has been unbelievably supportive on numerous projects. The Stony Brook Union was a huge project, and could not have gone as smoothly without their support.
They are friendly, knowledgeable and always willing to help. I wish I knew about this sooner, I apologize for sending this so late!
August
Thank you, so much I really appreciate all of your help!
Behzad for his 30 years of Boot Camp participation and the Networking team who stepped in this year for a fantastic interactive filled presentation at the last minute.
July
I just wanted to bring this to your attention. Ralph Molaro's outstanding willingness to help, without any hesitation. Time and time again Ralph steps up!
I couldn't thank Ralph enough. I am so grateful he is part of the SBU Team!
Thank You :)
June
May
April
I am continually impressed with Ellie's professionalism and work ethic. During the current OCI Implementation, Ellie has assembled a list of outstanding issues that we need the Vendor to fix. She presented this list to the DoIT team and the Vendor on Friday, 4/1. Her presentation of the situation was well laid out and concise. She stayed calm and didn't waive on the points as the Vendor looked to redirect issues. Thank you Ellie for all your hard work on this project!
Thank you for your guidance and recommendations regarding the docking station. You are always willing to help and a pleasure to work with!
I am so grateful for this team. From implementing OnBase and helping create a variety of solution to manage our workflows of documents using information from Slate, OnBase and PeopleSoft, we now have a Worklist in PeopleSoft that takes 3 minutes to run and saved me from being the "workflow". I love Google Sheets but less is more, and this team removed hours of work that came with Slate, OnBase and the removal of Nolij. Thank you for listening and creating an ideal solution. I know you hear from me a lot and I am amazed at what you accomplish. I will keep problem solving, thank you for helping make the solutions a reality.
I just wanted to say that Lorraine is an awesome team member. Anytime we run short on students or professionals she is ready, willing, and able to have her team assist us, no questions asked. It's really her can-do attitude that we appreciate the most. I am proud to work on the same team as her!
As a MSE (Media Service Engineer) Tech we cover a lot of this University: West, East, South and Southampton. Our offices are based on west campus and it is not easy to diagnosis or gather supplies to fix issues on East campus. The gentlemen in HSC do a great job and provide a great partnership on collaborating technical issues on their side of campus so that our MSE team can fix the issue knowing what we are walking into with providing us the information needed for us to have the right tools and materials for a quick repair. My hats off to all of you on the East campus in HSC!!
Thank you Jason for assisting with my phone WIFI issues and always being so accommodating and kind.
I had to escalate a hardware issue to John for a remote customer, and he was a big help in resolving the issue!
Jason, is always pleasant and helpful when I call for assistance. He helped me to resolve several issues. He is patient and has a great attitude.
Thanks Joe for all your work on our upgrade project! Your efforts, skills and helpful attitude have made this a great success! Hope you enjoy your much deserved vacation time!
Thanks so much for always being so attentive to my PeopleSoft requests!
March
James has stepped up and helped out with our Pinnacle upgrade. Pinnacle is the system that allows DoIT to bill for telephony services. James went above and beyond and worked with the vendor to get us past the first step of the upgrade, and will help out w/ the last step. He led the charge to make things happen. Kudos to James!
This Shout Out is going to Helen Mo for continuing to make improvements to the REACT Password Reset System. These improvements will ultimately make it easier for our students to manage their passwords and avoid unwanted aggravation. Helen and her supervisor Fang Peng continue to push forward new enhancements that make for a more resilient solution without compromising security. These improvements are a win-win for everyone involved.
What can I say about Behzad? He is passionate, extremely knowledgeable, thoughtful, and did I say passionate? He explains complicated things in ways that are easy to understand, finds the straight path to solutions when others of us aren't, and truly cares about doing good work. He gives honest and well-considered advice and contributes something positive and valuable to every conversation he is part of. Thanks Behzad for all of your tireless efforts on the Oracle Cloud Infrastructure (OCI) project, and for everything you do.
Greg Davis has been very supportive and helpful during my two years here at Stony Brook and always takes the time to assist me in learning the skills and the tricks of the trade, especially with technical issues we may face in the Audio Video control side of things here at Stony Brook, and for that I sincerely thank him! Go Seawolves!!!
Ed Brunet and myself started here at Stony Brook at the very same time and in the very same department... all at the height of the pandemic. Ed has always been very outgoing and very eager and happy to help both myself and others with their projects... both large and small alike. He is highly organized and a great asset to our team, and for that I am truly appreciative and grateful!!!
Jeff is always pleasant and ready to assist in supporting upgrade issues for the Tableau server. He also helps to identify and resolve servers, networks, etc. issues as needed. He has a good understanding of when an issue is urgent and is quick to act. He is an asset to the Stony Brook team. Thanks for being there when we need you, Jeff!!
Thank you for always being there to answer questions related to Learning Spaces. It's great to know a dedicated team is always there to help.
Thanks for assisting in my Qualtrics questions and being so patient!
February
Thank you for solving our Pharos issues so promptly here in ECC!
January
I want to take the time to appreciate Brian Heller and Eric Rosenberg who consistently go above and beyond what is expected.
I have been extremely impressed by your leadership skills, your work ethic, and your enthusiastic attitude. Your success continues to shine through, from project to project
You're certainly an asset to Stony Brook University and we know DoIT wouldn't be what it is without people like you.
I want to thank you again for all of your dedicated work and sincere efforts.
December
"Oracle recently changed the licensing model for their Java products. In short, Java products released after 8u202 and 7u80 now need to be covered by a paid license. In addition, Oracle stopped addressing security flaws in the older, free, license versions. There are over 80 known significant vulnerabilities in the 8u202 alone.
We needed to test the impact of JAVA upgrades and removals from devices in several areas known to actively use JAVA. John volunteered to do that because most of the Stony Brook Research Office devices use JAVA and he was concerned about the impact on his customer base. He took the lead running tests with H/R and Procurement department devices. He not only tested it in these departments, but took the lead in actually fully updating the devices in these areas as needed.
So, thank you John for your careful testing. The tests you performed helped in refining the automated approach for bringing devices that need JAVA up to date and removing it from devices not in need of the products. Your work ultimately helped make thousands of devices more secure and bring us into alignment with current Oracle Java licensing terms."
November
October
Evolving browser standards and browser versions caused issues with the SOLAR Payments functions. This caused issues and many phone calls to the Help Desk and other administrative offices from parents and students trying to pay their semester bills, TOPP bills, traffic tickets, etc.
Happily, the problem has been solved through the intelligence, hard work and common sense of Stuart, Fang, Shih-Liang, Andrew and Chandan. About a month ago they devised and implemented a workaround that allows this function to operate flawless. Simultaneously they worked with our software suppliers to make them aware of the issue and test the proposed official solution.
September
August
I just wanted to pass along some kind words regarding Anthony. He has always been extremely helpful to me and the entire Registrar's Office. I have been very grateful for his patience, expertise, and willingness to quickly respond to our inquiries and offer assistance.
His help became even more evident during our transition to Onbase. Anthony is quick to respond via email or chat to help guide us through. I am very appreciative to have such a tentative support individual during this transition. He is a great asset to have on your team!