Shout IT Out

Working with someone who did you solid?  Send a short shout-out to thank your IT coworker in IT or bring attention to a great service they provided, no matter how big or small! 

DoIT is collecting and distributing feedback to help recognize the good that happens on a daily basis in IT. The information will be displayed on the DoIT webpage. Shout IT Out and help create a positive work environment for everyone. We hope this program helps cultivate a more fun, productive and engaging workplace which will help us attain what Shawn Achor describes as the “Happiness Advantage”, according to researcher Shawn Achor (see more here: video or article).  

Additionally, you may want to consider nominating your shout-out for a Core Value Award.

October 2025

From: Matt Nappi, CISO

To: Henry Joseph, Nick Capobianco, Danielle Cajigas, Anthony Bozzonca, Sean B, John G, Mark V, Kelly C, Nichole G, and STAWG!

Every year the Security and Awareness Training Group (STAWG) puts together a fun Cyber Security Awareness event to inform, educate, and protect our students and the University. They often call upon volunteers throughout DoIT to help support the event and this year we had a lot of help! CES was very well represented as were several other areas. I wanted to thank all who designed, ran, and supported our Information Security Social Engineering Social this year and DoIT's management for recognizing the importance of spending valuable time on efforts like this. When Mark first discussed the idea with me after a STAWG meeting, I struggled to see how it could come together, but the great idea was executed beautifully! John G did an excellent job organizing the entire event. Everyone participated enthusiastically and the vibrant student participation was thanks to the tone all of you set before and during the event. Whether you were swiping ID cards at the door, ordering supplies and food, booking Wolfie, pretending to be a social engineering hacker, or interacting with the students to reinforce cyber-safe practices, your help did not go unnoticed! The teamwork on display was truly worthy of imitation for all of DoIT and the University at large. Thank you for your willing spirit and to all the managers who made time for you to help with this important part of our security awareness program. Your involvement and support was critical to the success of this event. Thank you for putting together a fun and educational event during the most wonderful time of year, National Cyber Security Awareness Month!

From: Heather J McLaughlin

To: John Passaro

Thank you for going above and beyond to move the myTIME project forward. In order to receive installation quotes from CPDC, they required pictures of locations. John walked the campus working with Building managers to try and get the requested information. His efforts are much appreciated! We wouldn't be able to act on a change request without his diligent efforts. Thanks John!

From: Michael Ospitale

To: Sandra Jansson

For Sandy's continued efforts to provide excellent through continuous training. Her most recent customer service week activities were not only informative and engaging but fun.

From: Scott Campbell

To: Jose Muniz

Jose, thank you for reaching out and organizing the Marketing and Communications technical team members to handle redirects and symlinks for the campus web servers. Your input makes the entire process work more quickly, smoothly and efficiently. I appreciate your help.

From: Michael Ospitale

To: Eric Johnfelt

I recognize Eric Johnfelt for his efforts to go above and beyond to help the Infrastructure team debug and remediate an issue with one of their servers. He has been gracious with his time and shown a willingness to assist in a time of need. His technical and analytical efforts were not only impressive but crucial in remediating the issue and recovering important University data. Can't thank him enough!

September 2025

From: Emanuel Saladino

To: Tyler Mooney

I never would have believed when we hired you as a student aide that you would still be here today - although I knew RIGHT away we had someone VERY special!! Thank you so much for being the most amazing employee, coworker and friend, I literally don't know what we would do without you. You make every day working here fun! I'm so proud of how much you've grown here and how unbelievably smart, talented and gifted you are - thank you SO MUCH TYLER!!!

From: Wesam Hassanin

To: Kristi Henderson

I am consistently impressed with Kristi's exemplary leadership skills, efficiency, and multitasking abilities.

She is a natural-born leader who motivates and inspires her team to achieve great things. She is also a decisive and risk-taking individual who is always willing to go the extra mile.

In addition to her leadership skills, Kristi is highly efficient and able to juggle multiple tasks simultaneously while maintaining a high level of accuracy. She is also incredibly organized and detail-oriented, always keeping her ducks in a row.

Kristi is a valuable asset to the Provost team and the university as a whole. She is a hard worker, a dedicated leader, and a skilled multitasker. I cannot imagine how our office would function without her.

Thank you for all that you do, Kristi! You are the BEST!"

August 2025

From: Jarrod McFarlane

To: Mike White

I want to thank Mike White, a fellow blood brother in the Javits project. He sustained a lot of frustration, challenges, and unexpected turmoil in helping facilitate the contractors doing their part of the project, and then picked up with fast delivery when it came to his team. The project would not have made it as far as it has as of today (8/11/23) without his involvement, communication, and partnership. Shouting IT out!

July 2025

From: Panithan Yamniyom

To: Pamela Michaels

Special thanks to Pamela for easily handling all sorts of unusual cases when on-boarding new student hires!

From: Kelly Clayton

To: Anthony Italiano

On behalf of the Infrastructure and Billing teams, I want to say Thank You So Much to Anthony. He had gone above and beyond to help us archive some Cherwell data and put it in a very easy to use format! We know you went out of your way to take care of this for us and it is really appreciated. You are a life saver!

From: Kelly Clayton

To: Henry Joseph, Mike Basile, Sandy Jansson, Shaun Kepert, Nicholas Capobianco

It has been a privilege to work with you guys on the TDx project! You are all so wise, thorough, good humored, invested and conscientious. You make hard work not only worth it but fun to do. The way we split duties and supported each other made a very hectic time not so bad. Thank you so much for all you do!

From: Kelly Clayton

To: Heather McLaughlin

Heather, thank you so much for being the best project manager! Your guidance, thoroughness and follow through has helped the team get through this project with such an aggressive timeline so successfully. I appreciate you!

From: Kelly Clayton

To: Mike Ospitale

Thank you, Mike, for your support during this implementation of TDx. Your leadership and dogged effort helped us get through this project and make our deadline! You enabled all the correct tools to get us through it successfully. I appreciate you!

From: Kelly Clayton

To: Nancy Klevanosky, Hudson Darrow, Paul Masem

I want to thank the three of you for your exceptional attitudes to help me get all things done correctly with the intricate Billing/Telephony/Cabling workflow in TDx. We are not even at 100% yet but you keep on plugging away with thoughtful questions and suggestions - all while already being live. I appreciate you all so much! We will continue to make things easier and more efficient as time goes on - and that is a direct result of your can-do approach.

From: Kelly Clayton

To: Julie Sharma

Julie, I want to thank you so much for all your help on the TDx project. You dive into the details of all processes and come up with things that need to be addressed and with suggestions on how to get them done! Your time and effort have enabled us to be a success. Your documentation of all things TDx has been fantastic and has surely been a great help to all the DoIT technicians and customers as well. I appreciate you!

From: Kelly Clayton

To: Richard von Rauchhaupt

I can not thank Richie enough for all his hard work on the TDx implementation! Your willingness to get right involved, meeting with us, giving your brilliant suggestions are the reason we were able to achieve that aggressive go live timeline. Things look fantastic. Always a pleasure working with you!

From: Richard von Rauchhaupt

To: Kelly Clayton

Kelly's constant flow of positive energy, diplomacy and "big picture" view of the TDx project helped create an group environment that was enjoyable to participate in.

June 2025

From: Jo Ann Lenahan

To: Chauncey Clark

A big Shout Out to Chauncey Clark - he is always so professional and able to help me out! Thank you!

From: Heather J McLaughlin

To: Richard von Rauchhaupt

A special thank you to the Baron, AKA Rich von Rauchhaupt for his flexibility and willingness to jump in at the final switchover with the recent ITSM Implementation. Rich was asked last minute for some assistance, not only did he know what needed to be done - he did it and more! True team player! Thank you!

From: Heather J McLaughlin

To: Henry Joseph

Henry was instrumental in the success of the recent ITSM implementation. Henry took it upon himself to learn the system, learn how to create groups, workflows, forms, you name it - Henry can build it. Every time the team met to discuss next steps, Henry had already done a majority of the work. His focus and dedication ensured the success of this project.

From: Heather J McLaughlin

To: Kelly Clayton

Kelly recreated the Service Catalog for the new ITSM system, with inputs from the organization. This was a significant amount of work and needed quickly to import into the new Service Portal. She also wrote out the requirements for a complicated workflow for billing within the Cabling ticketing system. She trained the users and will provide ongoing support with this functionality. Great job Kelly!

May 2025

From: Pam Michaels

To: Edward Brunet

A huge thank you to the newest member of the STAR IT staff advisory team, we appreciate your dedication to the student employment experience.