Showing internal email addresses in Brightspace Address Book So You Can Add Recipients

This KB Article References: Brightspace
This Information is Intended for: Instructors, Staff, Students
Created: 08/12/2022 Last Updated: 11/21/2022

If when you try to add contacts to an email within Brightspace you see There are no contacts to display in the Address Book, you might need to make sure Show internal email addresses in the Address Book is selected in the Email Display Options.

address book showing "no contacts to display"

Show internal email addresses in the Address Book so you can add recipients to emails

  1. From Brightspace, click the envelope icon near the top right; then select Email 
    envelope > Email
  2. Near the top-right corner, click Settings 
  3. In Email Settings, scroll down to Display Options and check the box for 
    Display options with "Show internal email addresses in the Address Book" checked
  4. Click Save 
  5. When you compose a message now and click on To to add contacts, you will now see a list of contacts that you can scroll through or use Search to find the users you want to email
    address book showing contacts

Supported By


Brightspace Support via SUNY Helpdesk
Phone: 1-844-673-6786