Software Update Schedule for Windows Computers Managed by DoIT

Windows Managed computers receive weekly updates as per below. (For managed Mac computers, see here.)

Why Do We Need Updates?

As part of DoIT's ongoing efforts to better secure campus computers and to ensure the reliability of our customers' software, Customer Engagement & Support provides routine software maintenance on computers it manages on a weekly basis.  

What Gets Update? 

This maintenance consists of weekly software updates (patches) to the following programs:

• Microsoft Office
• Microsoft Windows
• Adobe Software
• Web Browsers
• Antivirus
• And other miscellaneous apps

What Needs to Happen to Get Updates?

To allow Customer Engagement & Support to complete these updates, employees are asked to take the following actions on the nights their department is scheduled for updates (see table below).

• Save their work and close applications
• Leave their computers powered on, but logged off, or restarted
• Leave their laptops powered on, lid open and have the laptop plugged into a wired network. Wireless can be spotty which can negatively impact the patching process.

Computers that need updates will receive a popup reminder prior to their scheduled day. In addition to the scheduled updates, all computers are automatically rebooted on Sunday mornings.

This schedule is set up to ensure that all managed machines receive updates with the least amount of work-day interference.  If an update doesn't happen, the system will try again the subsequent week. 

If you are prompted to reboot your computer the next day, it is highly recommended that you save your work and reboot your computer.  Not doing so may leave your computer insecure and vulnerable to exploits until the computer is rebooted.  In order to make sure all computers are rebooted regularly, they will also be rebooted on Sunday mornings.

When Do the Updates Happen?

Please let Customer Engagement and Support know if you need changes or have questions about the schedule below.

If you find that your computer has not been updated upon your department's scheduled time, please call 2-9800 and a member of the Customer Engagement & Support Help Desk will be able to assist you with installing the updates manually.

The schedule is ever changing.  Recheck this page often to find an updated schedule. Please note that in addition to the scheduled updates, all computers will also be rebooted on Sunday mornings.