Division of Information Technology

PeopleSoft Administrative Services - Report a Problem/Forgot Password

If you forgot your password or need to report a problem with PeopleSoft Administrative Services, please create a ticket in the IT Service Portal.

Make sure you complete the form with accurate information. Someone will contact you with a resolution either by email or by phone.

• Choose the Problem Area that describes the type of access you have and where you are having the problem
• Provide your name
• Your Stony Brook ID
• A phone number that you can be reached at
• An e-mail address that you can be reached at
• Your PeopleSoft username
• Problem description as detailed as possible
• Any additional information that might be helpful