Requesting a Google Shared Mailbox, Google Group, or Google Calendar Resource Calendar

When you want a shared email address for a team, you can choose between a Google Group email address and a Shared Mailbox email address. A Resource Calendar allows a resource like a room or piece of equipment to be booked through Google Calendar.

Request A Google Group or Shared Mailbox

Which Email Option Should You Choose?

You can use a Google Group or a Shared Mailbox as a team email address. Here's some of the features of the two so you can better decide which to request. 

Google Group Email List

A Google Group Email List allows users to communicate to a group of people through one email address.

• Messages are delivered to members' individual inboxes, including mobile users
• Managers can control who can send email to the address
• Can be used as a mailing list
• Can be used to shared calendars and Google Drive content
• Can be added to a Calendar event to invite everyone (including anyone added to the group)

Shared Mailbox

A mailbox shared between yourself and others. It allows Stony Brook Google Mail users to use a desktop browser or the Gmail mobile app—mobile support is now available—to access the same mailbox to read, write, and respond to emails from one account. Shared Mailboxes do not have Chat nor Contacts. For more information regarding Shared Mailboxes, please refer to Setting Up Departmental Shared Mailboxes.

• All members see the same list of received/sent email
• Use filters to sort email for everyone
• Keep a record to correspondence by archiving email
• Track the status of email messages using labels for everyone

• Cannot be used to share calendars/Google Drive content or invite to events