Information regarding your NetID and NetID password is obtained by logging into SOLAR and clicking the NetID Maintenance link.
This is where you find out what your NetID is, how you set your security question, establish and change your NetID password, and test your NetID password to make sure it is working properly.
You must set a NetID security question which will be asked of you whenever you attempt to change your NetID password. Make sure you pick a security question and answer that is easy to remember.
Keep in mind that whenever you change your NetID password in SOLAR, it may take up to 10 minutes to take effect.
Maybe you set up your NetID password a while ago and forgot it. This video shows you how to find your NetID, test the password you think it might be and create a new one so that you can begin using many of the technology services that the University provides.
Log into SOLAR (http://www.stonybrook.edu/solar) and click the NetID Maintenance link.
Click the link that says "Click Here to Set Up Your Security Question and Set Your NetID Password."
*You first have to create a security question and answer before setting up your NetID password.
Click the magnifying glass and select from a list of standard questions or enter your own question. Type your response in both fields. Don't worry about the change to upper case. Responses are not case sensitive. Click OK. Make sure that the question and response are easy to remember, but difficult for others to know.
You will be brought back to the NetID Maintenance page where you will now see three new buttons. Click "Set / Change NetID Password."
Enter your new password twice then click "Submit Password Change."
You will receive a confirmation message letting you know that your password change was successfully submitted. Please be aware that password changes take up to 10 minutes to process and take effect.
These instructions apply to Stony Brook University's NetID system.
Step 1: Log into SOLAR (http://www.stonybrook.edu/solar) and click on the NetID Maintenance link.
Step 2: Click the link in the middle of the page that says "Click here to set or change your NetID Password."
Step 3: Enter the answer to your security question in the response field and click Verify. If you don't remember the answer to your security question, please call the Client Support Help Desk at (631) 632-9800.
Step 4: Click Set/Change NetID Password
Please note, passwords are case sensitive.
Step 5: Enter your new password twice and click Submit Password Change.
You will receive a message that confirms your new NetID password was successfully submitted. Please be aware that password changes take 10 minutes to process and take effect.
A NetID password lockout occurs after 10 erroneous login attempts. Lockout can also occur when you change your NetID password without immediately updating it on all mobile devices that store passwords for automatic login on certain applications such as email and WolfieNet-Secure. Lockout freezes your account, so if on the 11th attempt you enter in the correct password, it will not be accepted.
1. Lockout occurs after 10 erroneous attempts.
2. Lockout is exactly 15 minutes long. You can try logging back in after the 15-minute lockout.
3. You can find out how long you are locked out by:
On the Set NetID Password page, note your NetID Status.
Before changing your NetID password in SOLAR, make sure that you gather all of your devices (smartphones, tablets, laptop computers) since you will need to eventually update the password on each of them. Go into the Wi-Fi settings on each device and choose "Forget Network, Remove Network, or Disconnect from Network" (depending on what type of device you have). Then put your mobile devices into Airplane Mode. After you have done this on all of your devices, log into SOLAR and change your NetID password. Once the password has taken effect, you can go back into your Wi-Fi settings on each of your devices and set up a new connection to Stony Brook's Wi-Fi network, WolfieNet-Secure. You will be asked to enter your new NetID password. Some devices may automatically prompt you for the new password. The same may occur when you attempt to access email on a mobile device the first time after changing your NetID password.
Please contact the Client Support Help Desk at (631) 632-9800 or firstname.lastname@example.org for troubleshooting assistance.
If you will be graduating, transferring, resigning, retiring, or taking a leave of absence from Stony Brook, please be aware of the University's NetID activation/deactivation business rule which affects access to other University systems and computing resources.