NetID

Every active employee, student, and faculty member is assigned a NetID which is used to access various computing resources.

Information Regarding NetID

Information regarding your NetID and NetID password is obtained by logging into SOLAR and clicking the NetID Maintenance link.

This is where you find out what your NetID is, how you set your security question, establish and change your NetID password, and test your NetID password to make sure it is working properly.

You must set a NetID security question which will be asked of you whenever you attempt to change your NetID password. Make sure you pick a security question and answer that is easy to remember.

Keep in mind that whenever you change your NetID password in SOLAR, it may take up to 10 minutes to take effect.

The NetID and SOLAR ID are two different identifiers

Each ID has its own password and its own special uses. NetID is used to access University services such as:

Frequently Asked Questions

How do I find my NetID? How do I test my password?

Maybe you set up your NetID password a while ago and forgot it.  This video shows you how to find your NetID, test the password you think it might be and create a new one so that you can begin using many of the technology services that the University provides.

Full-Screen view

 

How do I set up my NetID security question and password for the first time?

Step 1:

Log into SOLAR (http://www.stonybrook.edu/solar) and click the NetID Maintenance link.

Step 2:

Click the link that says "Click Here to Set Up Your Security Question and Set Your NetID Password."
*You first have to create a security question and answer before setting up your NetID password.

Step 3:

Click the magnifying glass and select from a list of standard questions or enter your own question. Type your response in both fields. Don't worry about the change to upper case. Responses are not case sensitive. Click OK. Make sure that the question and response are easy to remember, but difficult for others to know.

Step 4:

You will be brought back to the NetID Maintenance page where you will now see three new buttons. Click "Set / Change NetID Password."

Step 5:

Enter your new password twice then click "Submit Password Change." 

Passwords must:

  • Be at least 8 characters long
  • Contain at least one number and one letter
  • Not include commas
  • Are case sensitive
  • Be different than your last 5 passwords
  • Not be changed more than every 2 hours

Step 6:

You will receive a confirmation message letting you know that your password change was successfully submitted. Please be aware that password changes take up to 10 minutes to process and take effect.

 

How do I change my NetID password?

These instructions apply to Stony Brook University's NetID system.

Before Changing Your NetID Password

  1. In preparation for changing your NetID password, allow yourself 30 minutes to complete this process depending on the number of devices you own.
  2. We strongly recommend you update your NetID password from a desktop or laptop computer using a wired network connection (on or off campus).
  3. Gather all your devices that you use to connect to Stony Brook services, including the network (WolfieNet), email, calendars, Blackboard, etc.
  4. Quit all applications running on these devices other than a Web browser.
  5. Turn off Wi-Fi on your wireless devices and laptop computers. To do this, go into the Wi-Fi settings on each of your devices and choose "Forget Network," "Remove Network," or "Disconnect from Network," (depending on what type of device it is).
  6. Then go into your mobile device's Settings and turn on Airplane Mode.

Changing Your NetID Password

Step 1: Log into SOLAR (http://www.stonybrook.edu/solar) and click on the NetID Maintenance link.

Step 2: Click the link in the middle of the page that says "Click here to set or change your NetID Password."

Step 3: Enter the answer to your security question in the response field and click Verify. If you don't remember the answer to your security question, please call the Client Support Help Desk at (631) 632-9800.

Step 4: Click Set/Change NetID Password

Passwords must:

  • Be at least 8 characters long
  • Contain at least one number and one letter
  • Not include commas
  • Be different than your last five passwords
  • Not be changed more than every two hours

Please note, passwords are case sensitive.

Step 5: Enter your new password twice and click Submit Password Change.

You will receive a message that confirms your new NetID password was successfully submitted. Please be aware that password changes take 10 minutes to process and take effect.

After Changing Your NetID Password

  1. Wait 10 minutes and then hit the refresh button.

    Image of the NetID refresh button in SOLAR

  2. You will then need to change any saved passwords in your devices that grant you access to Stony Brook services, such as your password for WolfieNet-Secure, email, calendar, and other apps (e.g. Apple Mail, virtual machines, IMAP).
  3. In your wireless device or laptop settings, turn Wi-Fi back on and turn Airplane Mode off.

Please Note

  • If a device or application tries to log in with the old NetID password, after 10 attempts, you will get locked out of your account for 15 minutes. If this happens, you most likely need to figure out which service that saves your NetID password for auto-login, has not been updated. Update the password, wait 15 minutes, and try again.
  • If you access shared folders, you may have to remap your shared drives.
  • For further assistance, please contact the Client Support Help Desk at (631) 632-9800 or email supportteam@stonybrook.edu. Help Desk hours are 8:30 a.m. - 5 p.m. Monday through Friday.
I logged in with the wrong NetID password and I am now locked out. What can I do about it?

A NetID password lockout occurs after 10 erroneous login attempts. Lockout can also occur when you change your NetID password without immediately updating it on all mobile devices that store passwords for automatic login on certain applications such as email and WolfieNet-Secure. Lockout freezes your account, so if on the 11th attempt you enter in the correct password, it will not be accepted.

Notes on NetID Password Lockout

1.  Lockout occurs after 10 erroneous attempts.

2.  Lockout is exactly 15 minutes long. You can try logging back in after the 15-minute lockout.

3.  You can find out how long you are locked out by:

  • Logging into SOLAR
  • Clicking NetID Maintenance >  then "Click here to set or change your NetID password
  • Answer your security question* and Verify
  • Click the button Set/Change NetID Password

On the Set NetID Password page, note your NetID Status.

Image of the NetID Refresh Button

How to Avoid Being Locked Out

Before changing your NetID password in SOLAR, make sure that you gather all of your devices (smartphones, tablets, laptop computers) since you will need to eventually update the password on each of them. Go into the Wi-Fi settings on each device and choose "Forget Network, Remove Network, or Disconnect from Network" (depending on what type of device you have). Then put your mobile devices into Airplane Mode. After you have done this on all of your devices, log into SOLAR and change your NetID password. Once the password has taken effect, you can go back into your Wi-Fi settings on each of your devices and set up a new connection to Stony Brook's Wi-Fi network, WolfieNet-Secure. You will be asked to enter your new NetID password. Some devices may automatically prompt you for the new password. The same may occur when you attempt to access email on a mobile device the first time after changing your NetID password.

What Should I do if I Get Locked Out?

Please contact the Client Support Help Desk at (631) 632-9800 or supportteam@stonybrook.edu for troubleshooting assistance.

I'm graduating, when will my NetID be deactivated?

If you will be graduating, transferring, resigning, retiring, or taking a leave of absence from Stony Brook, please be aware of the University's NetID activation/deactivation business rule which affects access to other University systems and computing resources.

Need Assistance?


Client Support

  • (631) 632-9800