Requesting a Google Shared Mailbox, Google Group, or Google Calendar Resource Calendar
Use these instructions to request a Google Group, Google Shared Mailbox, or Google Calendar Resource.
When you want a shared email address for a team, you can choose between a Google Group email address and a Shared Mailbox email address. A Resource Calendar allows a resource like a room or piece of equipment to be booked through Google Calendar. To get started submit a ticket to request a Google Group, Shared Mailbox, or Calendar Resource.
Which Email Option Should You Choose?
You can use a Google Group or a Shared Mailbox as a team email address. Here's some of the features of the two so you can better decide which to request.
Google Group Email List
A Google Group Email List allows users to communicate to a group of people through one email address.
- Members get emails in their own inbox
- Members get emails on Mobile Device in a mail app
- Managers can control who can send email to the address
- Can be used as a mailing list
- Can be used to shared calendars and Google Drive content
- Can be added to a Calendar event to invite everyone (including anyone added to the group)
Shared Mailbox
A mailbox shared between yourself and others. It allows 2-40 Stony Brook Google Mail users to use a desktop browser to access the same mailbox to read, write, and respond to emails from one account. Shared Mailboxes do not have Chat nor Contacts.
- All members see the same list of received/sent email
- Use filters to sort email for everyone
- Keep a record to correspondence by archiving email
- Track the status of email messages using labels for everyone
- Cannot access through mail app on a mobile device
- Cannot be used to share calendars/Google Drive content or invite to events
