Division of Information Technology

Repair technicians are dispatched twice daily, repairs are generally made by 5PM the following business day.   

Please be specific as possbile as to the damage (jack cracked, jack hanging, wires exposed).

If you don't have dial tone or are not connecting to the internet but the jack is otherwise intact, you may follow the same reporting procedure but please mention this fact in your service request.   

Faculty/Staff, Chapin, Schomberg and West Apartment Residents:

Physically broken jacks can be reported by clicking here: Wired Connectivity Issues.

Campus Residents:

• Residents should report all jack issues to their Quad Office.