Clearing Browser Cache

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Web browsers (e.g., Internet Explorer, Firefox, Chrome, Safari) store some data from web pages in your computer in what's called the cache. You may need to clear this cache in the following situations:

  • After a PeopleSoft/SOLAR upgrade
  • Errors when using Work-At-Home VPN
  • When experiencing unexpected behavior from a website
  • Browser is slow or unresponsive

To clear the cache from any browser, close and then open the browser and press the following on your keyboard:

  • Shift + Command + Delete for Mac
  • Ctrl + Shift + Delete for PC


In Chrome, check off Delete Cookies, Empty the cache and Content Licences.  Then click Clear Browsing History.

In Internet Explorer, check off Temporary Internet Files and Cookies.  Then click Delete.

In Firefox, check off Cookies and Cache.  Then click Clear Now.

In Safari, check off Empty the Cache and Remove all Cookies.  Then click Reset.

Content Last Updated: Tue, 01/26/2016 - 3:04pm

Supported By

Client Support
(631) 632-9800

Applies To

Teaching Assistants (TA's)