West Unified Communications Teleconference Services

West Unified Communications is Stony Brook's preferred vendor for teleconference servcies. A reservationless teleconferencing system, West Unified Communications combines flexibility with powerful and easy-to-use features. It supplies operator-assisted services to those individuals requiring larger or more high-profile teleconferences. The service is available 24/7 and can accommodate up to 125 people per conference.

West Unified Communications Teleconference Services

About West Unified Communications

West Unified Communications is Stony Brook's preferred vendor for teleconference services. A reservation-less teleconferencing system, West Unified Communications combines flexibility with powerful and easy-to-use features. It supplies operator-assisted services to those individuals requiring larger or more high-profile teleconferences. The service is available 24/7 and can accommodate up to 125 people per conference.

 

Rates

The rates are $.01532 per minute per person on the call. (Example: If there are five callers on a call for 20 minutes, then 5x20=100 minutes @ $.01532 = $1.53 total for that conference call).

How Can I Sign Up for an West Unified Communications Teleconference Account?

To set up a new Reservationless-Plus account or to have your conferencing information resent to you, please call (800)-374-2441. 

 

If setting up a new account, have this information ready:

  • First Name/Last Name
  • Department Name
  • Dept/Billing Code Number
  • East Campus or West Campus
  • Title
  • Address
  • City
  • State
  • Phone
  • Email Address

Using West Unified Communications Teleconference Services

You will get a welcome email within approximately 24 hours of your request submission from West Unified Communications with your owner information and instructions

Approximately one week later, you should receive a packet in the mail with a card with your owner information and instructions on how to make a conference call

In order to maximize the cost savings, it is important that the Reservationless-Plus account service be utilized whenever practical

Questions about this service provider or any of the other services offered by West Unified Communications may be directed to 1-800-374-2441.

Other Important Information

Please note West Unified Communications sends monthly bills to each owner directly via email, except for Hospital accounts. Hospital invoices are emailed to Louise Boyd in Hospital Accounts Payable.

All account owners can expect to receive their bills on or about the 1st of each month. Payment may be made in the following ways:

West Campus and HSC Accounts

1) You can pay by Procurement Card. Complete the credit card information on the first page of the invoice and fax it to the number provided.

2) You can pay using State Funds, IFR, and RF on WolfMart as a non-encumbered request.

3) If paying by any other source of funds, you will have to contact that area to determine what would be the payment process.

If a Hospital bill gets received by the owner and you are paying with your Hospital account starting with a "3," bills should be emailed directly to Louise Boyd in Hospital Accounts Payable. Please include your cost center on the request for payment to be made.

NYS Contract Information (if needed for payment)

Contract Name: Telecommunication Services

Group Number: 77017

Award Number: 20268

Contract Number: PS63101

For more details, see the New York State Office of General Services contract

Vendor Information

Billing:
ucbilling@west.com
877-211-6858
Live Chat: www.westuc.com/contact-us

FED ID# 58-1942497
NYS Vendor ID#1000004945

Remittance:
West Unified Communications Services, Inc.
PO Box 281866
Atlanta, GA 30384-1866
 

Additional Information


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