Division of Information Technology

Lotus Notes

Lotus Notes was a server-based email system used by faculty and staff at Stony Brook University for many years. It was replaced by Google Apps for Education in 2012, but some departments still access important Lotus Notes/Domino applications. The plan is to completely decommission the service by December 2013.

Lotus Notes Login

Accessing Lotus Notes

Lotus Notes requires a client to be installed on your computer and uses a specially prepared ID file for password security. Both Windows and Mac versions are available for download from Softweb. Support for Lotus Notes is provided by Customer Engagement and Support.

Frequently Asked Questions

Accounts and ID Files

How do I add a new ID file to an existing instance of Lotus Notes?
How do I cancel my Lotus Notes account?
How do I change my name or department in Lotus Notes?
How do I copy my Lotus Notes ID file?
How do I find out my version of Lotus Notes?
How do I log in to Lotus Notes?
How do I recover a lost password in Lotus Notes?
How do I request a Lotus Notes account?

Installation

How do I install Lotus Notes on a Mac?
How do I install Lotus Notes on a PC?
How do I install Lotus Notes?
How do I install Portable Notes on a USB flash drive?
How do I upgrade Lotus Notes?
What are the system requirements for the Lotus Notes Client?

Interface

How can I search for documents in Lotus Notes?
How do I open the Lotus Notes Help Database?
How do I use the Sidebar in Lotus Notes?
What is the permanent pen feature in Lotus Notes and how can I use it?

Removing Lotus Notes

How do I uninstall Lotus Notes from my PC?
How do I uninstall Lotus Notes

Additional Information

There are no additional resources available for this service.

Getting Help

The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Quick Ticket

Please Contact

Customer Engagement and Support