The Client Support Service Center, located on the fifth floor of the Melville Library (Room S-5410), offers IT-related assistance to faculty, staff, and students.
Faculty, Staff, and Students with computer issues that can be resolved in 30 minutes or less, such as network connectivity issues, software installation issues, or quick hardware diagnostics, are typically handled in the Client Support Walk-In center.
For information on receiving support on University owned computers please check out our Faculty/Staff Computer support services.
The Client Support Service Center offers hardware diagnostic services but does not perform repair hardware. Should Client Support diagnose any hardware issues, it is the responsibility of the student to contact an outside vendor for out-of-warranty repairs (e.g. Geek Squad, EasyTech, etc.) or their computer's manufacturer for repairs under warranty. The following is a list of most major computer manufacturers and their technical support contact information: